Update my sim from BT to EE offer

[Markitos21]

Hi there,

I have basic EE mobile sim through a upgrade from BT to EE broadband, I was offered basic 1 month rolling , but I would like to go for the essential  but the website giving me error that I can’t have a new one.

who do I contact for this? 

[James_B]

Hi @Markitos21,

If you'd like to change your plan, please get in touch with our Mobile Guides on 150.

Thanks

James