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Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 3662 Views
  • 0 replies
  • 3 Helpful

Add on

I have purchased an add on (roaming in the EU) and it has not yet started to work even though I’ve had a confirmation of purchase.

Eden9 by • Visitor
  • 353 Views
  • 2 replies
  • 0 Helpful

Re: Nokia 105 not making or receiving calls

My husband has exactly the same issue with his Nokia 105, got a new sim as advised by EE - still same issue, got a new Nokia 105 to connect to 4G as was then told it was because 3g disconnected in our area, still having same issue. We live in NW Lond...

jegan69 by • Contributor
  • 8651 Views
  • 15 replies
  • 3 Helpful

Roaming Family Holiday

HelloCould anyone please advise what the best option is for a family of 4, regarding roaming for a 2 week holiday?£100 for the £25 roaming pass feels a bit steep given I've been with EE for as long as I can remember. Is there a "Family" bundle?Thanks

ralphster by • Investigator
  • 477 Views
  • 1 replies
  • 1 Helpful

Outgoing smtp server settings

Hi,I can only send emails when connected to my email providers wifi (Kcom). The kcom website says i need  the outgoing SMTP server for your mobile network provider. Ive tried looking in other forums and not been able to find thisThe current outgoing ...

c0407 by • Investigator
  • 1103 Views
  • 2 replies
  • 0 Helpful

Re: Phone going straight to voicemail

I am having the same problem. The mobile is on and not busy. There are no redirects and no VOLTE. The call goes straight to voicemail and a message is left but I get no indication that a message has been left.Using Android and oneUI.How do I sort thi...

Dennish by • Investigator
  • 376 Views
  • 1 replies
  • 0 Helpful

Resolved! EE contract coverage and immergation

I'm currently in the process of relocating on a permanent basis to France however my phone contract is due for an upgrade very shortly.As i would like to maintain my uk number and keep some of the perks, would this be an issue to simply renew and mov...

oleary by • Investigator
  • 568 Views
  • 5 replies
  • 4 Helpful

Resolved! Texts and calls not happening in UAE even with roaming add on

Hii have the roaming package but nothing is working except emails using hotel wifi.  No texts, messages or calls in or out.  I’m now being charged for something that either wouldn’t work anyway or isn’t working for a reason.anyone any clue or we can ...

Qgh by • Visitor
  • 482 Views
  • 2 replies
  • 4 Helpful

Resolved! Re: Coverage in canada

I've been with EE for many years, but my kids aren't and we just need them to have a temporary SIM so that they can have a working phone when on holiday in Canada.  I believe their current network can't help.I've asked Customer Service if I can get s...

CJD123 by • Explorer
  • 588 Views
  • 3 replies
  • 4 Helpful
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