Mobile Services

Not Reciving OTP on my sim

Hi buddies, I hope you are well, I am using my sim since september 2023, in forign country, I charged it in september 2023, till now I was reciving otp, but now it is stopped, is there any solutions., thanks

Update my sim from BT to EE offer

Hi there,I have basic EE mobile sim through a upgrade from BT to EE broadband, I was offered basic 1 month rolling , but I would like to go for the essential  but the website giving me error that I can’t have a new one.who do I contact for this? 

simply tragic

After 20+ years a customer (121, organe, ee),  and even agreeing to pay additional monthly charge to get data gifting enabled for my daughters line after it was lost during a handset uograde last year, and after speaking to EE on multiple occasions o...

Apple Watch Sim with Full Works iPhone - Roaming

Hi, I have the Full Works iPhone SIM only deal on my phone - including Roam Abroad Pass. I also have a paired watch SIM for my Ultra 2.Will roaming work from my watch if I am not carrying my phone. Thank you 

Recent Sms

Hello everyone, I have one missing sms. It was sent to me, but it did not arrive because my phone was turned off, and it did not arrive when I turned my phone on. Is there any chance to see my past sms online?

Add on for roaming in Singapore and HK

Hello I called in advance of my trip to Singapore and Hong Kong - EE assured me they would add a £10 daily add on to allow me to use the service seamlessly on arrival. As has happened before on arrival nothing happens ! I’ve checked all my setting fo...

Turkey roaming

Hi guys,I’m currently in Turkey but I haven’t activated my roaming prior to leaving the UK. To set up Roaming I need to text 150 but my messages aren’t going through. any other way around this ?I have access to wifi

Who active my romingdata when I'm aboard