Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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They don’t care about loyalty

**Title: Disappointed Long-Time Customer Receives Poor Service from EE's Executive Complaint Team**As a loyal EE customer for 12 years, I am disheartened by my recent experience with the company's executive complaint team. Despite my dedication and s...

GaryO by Explorer
  • 1132 Views
  • 9 replies
  • 7 Helpful

Resolved! Re: Cannot make/receive texts in Crete

My son is currently on Crete and didn’t set roaming up before going. He did try changing network but still nothing.do you know if I call the customer service number above or can I call 150 from my phone? I’m at home in scotland. thanks in advancepat

Padraigog by Investigator
  • 697 Views
  • 6 replies
  • 3 Helpful

Resolved! Using phone in Sweden

I have a contract for two SIM only  - one for my son, the other for me.  I took out the contact in April 2020 and have let it roll on. In the UK we both have unlimited data, texts, and calls. My son is going to Sweden tomorrow for two weeks. Will the...

Not receiving verification

Hi I am not receiving verification code like Bank app registration duty time registration and this is a big problem for me even when I call 150 on pressing 1 to contact customer service even I not receiving message from 150

EU Roaming

How do I check to see if EU data roaming is set up for another account I pay for?

rb2010 by Visitor
  • 371 Views
  • 2 replies
  • 2 Helpful

Resolved! My SIM is not working and I live abroad. It’s been 2 days now.

Good Evening, I have an EE contract, which I have had since February 2022. I’ve had no issues until 2 days ago when my SIM went off. I need my phone for work, so this is somewhat inconvenient. I don’t understand why, suddenly my phone states, I have ...

Beval by Investigator
  • 2381 Views
  • 13 replies
  • 4 Helpful