Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 6985 Views
  • 1 replies
  • 3 Helpful

Phone call from EE is it a scam?

Received a phone call from 01942 901130based in Wigan, England. when looked up number. Has rang multiple of people and states this is not a verified number to EE. Offering deals and asking for account information  wondering if this is a scam. 

Amygutt by Explorer
  • 107299 Views
  • 19 replies
  • 8 Helpful

Roaming pass not working in Bundaberg, Australia

I wondered how I check whether my roaming pass is still working. I was getting mobile service through Optus in Brisbane a few days ago but, since getting to Bundaberg, I have not seen any service. It shows 'emergency calls only' on my device. I've ch...

Broocd11 by Visitor
  • 392 Views
  • 1 replies
  • 0 Helpful

Re: Losing mobile service abroad, losing patience

Hi @hellan. I’m having the same issue. My phone and network work completely fine at home. When abroad it disconnects after approximately 2 minutes. The only way I can reconnect is but restarting my phone or flicking aeroplane mode on and off - this a...

Resolved! Re: Calls failing

I have EXACTLY the same problem. XR cutting out so changed to 13 and same issue

annegle by Investigator
  • 1831 Views
  • 8 replies
  • 1 Helpful

Resolved! Roaming daily charge

Is roaming daily charge of £2.47 valid per county? What if I travel through multiple EU countries during the same day? Will I be charged £2.47 for each country during the same day?

JY73 by Visitor
  • 661 Views
  • 1 replies
  • 5 Helpful

Roaming spain

Looking to add international roaming to our account...i have 4 mobiles on our plan which all need international roaming so we dont can the daily charge. Please advise

Bec48 by Visitor
  • 647 Views
  • 3 replies
  • 4 Helpful

Resolved! WiFi Calling not working - is EE blocking this ?

WiFi calling does not work for me, despite being enabled on my iPhone.I live in an area where the moble signal is weak to non-existent - so this is incredibly frustrating when (faux)-2FA ID is required for many transactions.[Contract is for SIM only....

AlanD5 by Investigator
  • 14070 Views
  • 17 replies
  • 1 Helpful

4G calling Abroad

Hi, First off I just want to say that  EE roaming abroad has been great. I have been able to get amazing 5G coverage from TIM in italy. However, I've noticed that EE doesn't offer 4G calling or VoLTE abroad at the moment. With countries shutting down...

bdg0514 by Contributor
  • 1329 Views
  • 9 replies
  • 1 Helpful

Mediterranean cruise - mobile roaming

HiI am going on a cruise around the med and do have Europe roaming but looking on the EE website it says I may need a roaming pass to use the internet through EE mobile network. The website does not link me to a specific product or roaming pass.Any h...

nprice27 by Investigator
  • 1266 Views
  • 6 replies
  • 2 Helpful