Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Sim not working in laos

Before i went travelling i changed my sim to pay as you go. Now it says my sim is not connected to any network so i cant recieve calls or texts . When i try and top it up i cant as it wont send my code to 150. I need the sim to work for two factor au...

No signal in laos

Hello, I am currently travelling asia and have changed to pay as you go to keep my number as I need it for business reasons. I have put my sim in (currently in laos) and no mobile network comes up. I need to send a text every 3 months to keep my numb...

international call to canada

I have a plan can make the international call for 500 mins, while i found that i cannot call to Canada. My account number is ****. Please help to advise

Re: Losing mobile service abroad, losing patience

I have a similar issue, can roam in Europe most of the day but at least once each day I will lose connection to the local provider and there is a very long delay before it reconnects, sometimes to the same one but sometimes to a different one, when I...

Resolved! Re: charges for 0843 and 0845 numbers calling me!

Call charges for 0345 numbers

Europ plan

I am traveling to europ and i want to use my internet and call , how much is for 1 month??

Re: Not receiving text messages from UK whilst abroad.

HelloI am having the same issues (from Japan).I have tried manually connecting to a different network as well as sending a text to myself (which failed to deliver).

Resolved! Urgent Issue: Unable to Receive One Time Passcodes (OTPs)

Hello everyone,I’m reaching out to see if anyone else has experienced similar issues or has any advice. For the past 2 months, I’ve been unable to receive one-time passcodes (OTPs) via text message on my EE phone number. This problem isn’t isolated t...

Resolved! Why did my phone not give me free data roaming in Estonia?

I was recently in Estonia for 9 days. As I understand my monthly renewable pack is supposed to give me data roaming throughout the EU. Last year in Spain and Portugal I had it, though it was patchy. This year in Estonia it did not work at all. ...

Phone contract not what we’d agreed to when upgrading

Upgraded over the phone to iPhone 14, 25mb data, doubled to 50, price matched to Tesco mobile. All good till the 1st bill arrived. £15 more than expected, 5mb of data. Phoned to query, but have no email or text to confirm details of new contract. ...