Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: How do I access online chat

I am abroad in Greece and my daughter who is in England is sending me messages and I am not receiving them unless I’m back at the hotel on WiFi.. This is very worrying and I need to be in contact with her all the time. I have tried to use the service...

20226 by Investigator
  • 843 Views
  • 3 replies
  • 2 Helpful

Unable to receive calls

Good morning, 2 weeks ago I tried to get hold of my elderly father whilst I was abroad but his phone never rang out. Since returning to the UK, I have had other family members also say the same thing when trying to call my dad. Last week, my wife cou...

Ukcoops by Visitor
  • 388 Views
  • 1 replies
  • 1 Helpful

Re: Cannot connect to data services

After returning from Italy could not make or receive calls on my mobile. My husband shares the same Account and cannot phone me . Yesterday two hours with EE Promise of level 2 call back - no call back. Phoned 150 again (on my husbands phone ) the EE...

Resolved! Jibe RCS spam

Hi  i keep receiving text messages from JibeRCS with messenger verification codes I have not requested. Each time I delete the message and block the number but they keep coming and are clearly spam. How do I stop this ? Thanks

Steph1807 by Visitor
  • 128505 Views
  • 35 replies
  • 8 Helpful

Resolved! Tenerife?

Hi, is Tenerife included in our EU allowance so that we can call, txt & use our data allowance whilst on holiday in Tenerife? We are from UK and going to Tenerife. Please confirm. Thanks

jelewis by Explorer
  • 790 Views
  • 3 replies
  • 3 Helpful

outband calls failed

I am currently travelling in the UK, I have an Iranian SIM card. Although roaming is active, since 2 weeks ago the calls have been one-way and I cannot make calls, but I receive messages and calls. I receive this message when making a call.I checked ...

hadi_h59 by Visitor
  • 412 Views
  • 2 replies
  • 0 Helpful