12-09-2024 04:53 PM
Been an EE customer for a couple of months now on a contract.
Cant make any calls or receive any and I have no service.
My bills are paid and I tried to call 150 but doesn’t work. I enabled WiFi calling to try call 150 but I get an automated voice saying this call has failed.
How do I contact EE support if I can’t make calls?
12-09-2024 04:54 PM
Some additional information:
From the UK and have not travelled outside England at all.
12-09-2024 06:58 PM
@Santdm , could you check here to see if there is a problem where you are, which you can register and report and receive updates:
https://ee.co.uk/help/mobile-coverage-checker
You can ring customer service, see my signature:
12-09-2024 07:23 PM
Try a manual network search, and see if EE is available to manually select.
Can you call any other number via WiFi-calling? Regardless of mobile coverage, this is a good test of whether there's something awry with your account or SIM.