Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roaming Italy Stopped Working

Been away for the last two weeks, without roaming issues. None of our phones will work today without WiFi. is there an issue? I’ve tried manually selecting network providers, restarting phones and toggling airplane mode. None of which resolve the iss...

Roaming in Canada

Hello. I am in great need of help. I am in Canada, and I need to be able to make/receive calls. I am a contract sim user, and I have bought a roam pass add-on. But it doesn't seem to be activated yet. I really really really need help. I seem unable t...

Bowbo by Explorer
  • 727 Views
  • 4 replies
  • 1 Helpful

No network in usa

Landed in miami no network.  Roaming is on , I visited the salon twice before going to avoid mistakes.  Do not ask me to go to app or switch the phon on off . I need help !

Marek84 by Explorer
  • 341 Views
  • 4 replies
  • 0 Helpful

Re: Roaming

How does that differ from the roaming pass that you have to buy? i too thought this had been added without my knowledge. its not clear at all.

Resolved! Roamin Abroad

Hi! im going away on the 24th but my monthly subscription restarts on the 27th. If I buy the Roaming Abroad pass, and go away for 10 days on the 24th, will I be charged twice for it? thanks! 

EwaT by Explorer
  • 385 Views
  • 3 replies
  • 3 Helpful

iPhone not making calls to UK when abroad

I'm not able to make calls while abroad even though I have contract that allows this. I'm in the US, but calls back to the UK do not work. I get 'calling' and then 'dial assist'. Then fail! I was able to make a call from here about a week ago. I can'...

No Connection in China

I am in China. Last week, before travelling, I contacted EE and was told that I could activate a daily travel plan by texting TRAVEL to 150. This is also the instructions on the support pages. When I arrived in China I tried to send the text, but it ...

IanWMills by Investigator
  • 2300 Views
  • 8 replies
  • 2 Helpful