Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Help Abroad - Cannot Buy Plan or Text 150

I'm currently traveling outside of UK. No more data. Have topped up my credit to GBP15. The app does not allow me to buy add-ons, only subscription packs. The messages to 150 are not being delivered. I call 150 but the number is not going through My ...

Re: ADDONS PURCHASE ERROR - HELP!

I am trying to addon data to a dongle and keep getting the unable to error message. How can I correct his as only have 4GB left and will need more than this 

EXMOUTH by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

Re: Not registered on network

Exactly the same - it’s sooooo unreliable. And the answer … oh phone us on 150 or blah with another phone to get assistance…. Duh I can’t . hope your got sorted - but for me this should be sorted with borrowing from another network provider whilst th...

Resolved! 5g

Why I'm I only getting 4g on pay as you go sim and not 5g

Tom210 by Visitor
  • 398 Views
  • 1 replies
  • 3 Helpful

Unable to manage mobile

I have just switched from BT to EE. I can not find my devices on the web page or the app. I have linked the device and tried to do it again but it says already linked - yet when I click on ‘manage movie device’ I just get a blank page. 

Haitchy by Visitor
  • 274 Views
  • 1 replies
  • 1 Helpful

I have abroad pass but suddenly it stopped

I travelled a lot to EU and this time the abroad pass worked for 2 days. Then suddenly it stopped 2 days ago and it shows a question marks on my connection.I am in France now and it asked me to logged in to ORANGE F but when I clicked it, it asked me...

satkros by Explorer
  • 475 Views
  • 4 replies
  • 3 Helpful