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Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Not registered on network

Exactly the same - it’s sooooo unreliable. And the answer … oh phone us on 150 or blah with another phone to get assistance…. Duh I can’t . hope your got sorted - but for me this should be sorted with borrowing from another network provider whilst th...

Resolved! 5g

Why I'm I only getting 4g on pay as you go sim and not 5g

Tom210 by • Visitor
  • 398 Views
  • 1 replies
  • 3 Helpful

Unable to manage mobile

I have just switched from BT to EE. I can not find my devices on the web page or the app. I have linked the device and tried to do it again but it says already linked - yet when I click on ‘manage movie device’ I just get a blank page. 

Haitchy by • Visitor
  • 274 Views
  • 1 replies
  • 1 Helpful

I have abroad pass but suddenly it stopped

I travelled a lot to EU and this time the abroad pass worked for 2 days. Then suddenly it stopped 2 days ago and it shows a question marks on my connection.I am in France now and it asked me to logged in to ORANGE F but when I clicked it, it asked me...

satkros by • Explorer
  • 475 Views
  • 4 replies
  • 3 Helpful

Receiving calls from the UK whilst in Hong Kong

Hello,I am a pay monthly customer. Currently in Hong Kong and have received a call from the UK which lasted just under 10 minutes.I subsequently realised that this will now cost me 2.52/minute!Can I retrospectively add the "30 minutes from anywhere" ...

Myinty by • Visitor
  • 356 Views
  • 2 replies
  • 0 Helpful
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