Community Activity

Digital Voice issues

HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...

JonnyManc by Contributor
  • 17892 Views
  • 216 replies
  • 78 Helpful

T-mobile sim

I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer  send text alerts.Is it still possible to transfer the number to an ee payg sim?

Lyndo by Investigator
  • 57 Views
  • 6 replies
  • 0 Helpful

Why is the signal so bad in central London?

Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...

h29039f by Investigator
  • 106 Views
  • 11 replies
  • 3 Helpful

Resolved! help

i either need someone to point me to where i can contact an actual human being or somewhere to help me have  my order finally processed.i come from o2 however my family and i  have decided to start using ee. i purchased a  phone upgrade a little over...

srzy09 by Explorer
  • 22 Views
  • 3 replies
  • 0 Helpful

Microsoft Teams not working

Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...

HughPB by Investigator
  • 548 Views
  • 16 replies
  • 2 Helpful

Upgrade anytime.

I have just upgraded to z flip 6 after having my contract for 16 months. My question is, am I able to keep my old phone?  Im a little confused. 

Not so rapid phone repair - google pixel 7 pro

I have just been in store to take a phone for repair, and was told that they don’t do loan phones even through boards in advertise it, also was told that it would take 14 days for repair how is this a rapid repair?

Skully2 by Investigator
  • 38 Views
  • 5 replies
  • 1 Helpful

EE deal can't be matched again

I spoke to an EE telephone advisor who offered me an upgrade deal on 5G Smart Hub (unlimited). They couldn't match Vodafone or Threes deal, however they were willing to waive the upfront cost and take 10-15% off the online advertised monthly bill.I w...

Brotata by Investigator
  • 61 Views
  • 4 replies
  • 2 Helpful

New Full Fibre EE/BT is worst internet I’ve ever used

I’ve used EE for over 17 years and the full fibre broadband EE/BTis the worst I’ve ever used. I’m severely disabled, my cctv is going off, my tv is streaming as I don’t watch live tv, it’s constantly buffering. Internet wouldn’t work upstairs, I had ...

Brownevo by Contributor
  • 6083 Views
  • 23 replies
  • 18 Helpful

Discovery plus broadband disconnects

I am already experiencing problems with sound on Discovery plus when I lose sound after an ad break which I have discussed here.I also have a problem watching Discovery plus (Smallest Cog, and Vinny Jones on catch up) in the evenings. Whilst watching...

OldJohn by Investigator
  • 341 Views
  • 4 replies
  • 1 Helpful