21-06-2024 10:30 AM
Hello EE Staff,
Could you kindly tell me if I can call 0345 numbers without any extra charges like Access Charge & Service Charge?
Look forward to hearing from you.
Thank you.
Kind regards
jdlcfj..
Solved! See the answer below or view the solution in context.
21-06-2024 11:03 AM
Any number prefixed 03x is a landline number, and is charged exactly the same as any other 01x or 02x landline number.
Access charges & service charges are incurred when you call numbers prefixed 084 & 087 - there is further info on the following two weblinks. One from Ofcom, the telecoms regulator - the other an EE help-page
https://www.ofcom.org.uk/phones-and-broadband/phone-numbers/how-much-does-a-phone-call-really-cost/
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/charges-for-calling-non-geographic-numbers
21-06-2024 11:03 AM
Any number prefixed 03x is a landline number, and is charged exactly the same as any other 01x or 02x landline number.
Access charges & service charges are incurred when you call numbers prefixed 084 & 087 - there is further info on the following two weblinks. One from Ofcom, the telecoms regulator - the other an EE help-page
https://www.ofcom.org.uk/phones-and-broadband/phone-numbers/how-much-does-a-phone-call-really-cost/
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/charges-for-calling-non-geographic-numbers
21-06-2024 01:45 PM
Thank you very much!