I’m abroad and my phones not working what can I do

[Katie_B]

Hello @tlancley62. 

Are you a pay as you go or pay monthly customer?

If you are pay monthly, did you activate roaming before leaving the UK?

Did you receive a welcome text when you arrived?

Katie

[bristolian]

In addition to the questions posed above....

In what way is your phone not working? Does it show coverage of a local network?