Mobile Services

ROAMEU - how to turn it off

I've seen these options:ROAMEU - which I understand restricts the roaming to EU (e.g. won't connect to Turkish network if in Cyprus) but also stops international calls whether I'm physically located in the UK or Europe.ROAMEU INT - which allows restr...

Resolved! Active EE Roaming will not connect to any network in Bangladesh

Hi,I have a active EE Roaming SIM which was working until I reached Bangladesh. The SIM won't connect to any network automatically or manually. I have Samsung S23 Ultra. Also, checked the SIM in a iPhone. Result is same. Does EE have active roaming c...

Resolved! Please enable roaming remotely

I bought the roaming add on and have been in the US 2 days and it hasnt worked, no one answers the phone, the messaging bot has not helped and there is no other way to contact anyone in customer service to get support. Instead of continue going round...

Roming

Hello. I don't receive an SMS message to turn on Roaming. I can't buy instrument packages at all, how can I do this?

Resolved! How can i contact EE for free from the USA

I think i forgot to set up roaming before i left the uk. I have roaming abroad and it's activated but I can't make calls because I have no network. A) Should my phone have connected automatically to a USA carrier, and b) how do i contact EE for free...

Resolved! Republic of Ireland

I have landed in Ireland and automatically have service. I don’t have a message to say my UK allowance is included. I didn’t send ‘roaming’ to 150 before I left. Am I covered???

Resolved! Re: Voice Mail

I sent VM ON, but now when I try to ring Voice mail it asks me for a PIN. When I put in the PIN I use to unlock my phone it locked my voicemail after 3 goes. I was never asked for a PIN when I turned VM on. What's going on? ANy idea?

Re: Unlock voicemail

@Leanne_T Have you actually tried this?When you call 150 and try to get through the IVR to get to speak to someone about unlocking voicemail, you will find it impossible. The system has NO OPTION for being put through to a human to do this.Perhaps yo...

Resolved! My i phone doesn’t allow any NHS 0800 numbers to call me.

My iPhone won’t allow on NHS 0800 numbers to be connected to myself, they just ring out in there end.I have checked my blocked number and even unblock all 0800 that I had block (none of where NHS numbers), but still can’t receive any calls...it’s not...

Resolved! Roaming data charges

Hi there!i was wondering if there are any extra charges for using the roaming? thank you in advance!