Mobile Services

WiFi control for devices on the same contract

Can I switch my young daughters phone WiFi connection off at night if we are on the same contract ?  

EE MMS Email SMTP Not Working

 Hello. I know this feature is probably useless now since no one uses it, but I’ve had an idea of sending an MMS message to an email and it works, however the recipient cannot reply to it as the SMTP server cannot be reached. I find this interesting ...

call costs

Re: Received Call history

I need help to try get history of calls received is this possible ? 

Can i use my phone in Ireland

Text messages not going through to only one person

Hi,I am wondering if anyone else had that same problem. I have switched from 3 to EE in November and upgraded from iPhone 13 to iPhone 15. Ever since then, my mum is not getting any text messages from me (she lives in Austria and does not have a smar...

Making a Call

HelloI've got a bit of a strange issue.  There is a number that I call and it rings twice and goes to o2 Voicemail. However if I withhold my number it rings constantly and I can reach that person.Other mobile numbers work fine without holding my numb...

I had a text about a sumsung alaxy s4 telling me a could save 360 over 36 months

I had a text to say that I could have a Galaxy S 4  And save  save 360 pound over 36 months and have £8 off. How much is this package monthly please

No mobile service in Vietnam and Cambodia

Just got back from a fabulous holiday in Vietnam and Cambodia. Investigated if any travel pack was available before we left to enable calls and texts in both countries and there isn't but the roaming pages for both countries on the EE website states ...

ROAMEU - how to turn it off

I've seen these options:ROAMEU - which I understand restricts the roaming to EU (e.g. won't connect to Turkish network if in Cyprus) but also stops international calls whether I'm physically located in the UK or Europe.ROAMEU INT - which allows restr...