Mobile Services

Fxxcking roaming service aboard

I arrived Berlin on Thur, roaming is worked ok on first day only. The following days to now I depend on hotel or outside street free Wi-Fi…..I setup higher cap with your colleague….but still doesn’t work……very dispointed at all now……your colleague is...

Re: User busy problem

I have been trying to resolve the issues relating  to my phone not ringing when someone calls.  One minute I can receive a call 5 mins latter it doesn’t ring or goes straight to answer phone message.I’ve tried a new phone, new sim card, reset network...

Re: Not receiving OTP on EE since porting from O2

I am having the exact same issue. Been over 72 hours. Have had a new sim sent out but same issue with OTP, normal text and calls are working fine.

I have the option to merge calls but it’s not working. How do I fix this?

Please help

Re: Can i get my old sim number back

How do I get my number back  

the mobile does not allow any messaging unless logged into Wi Fi

Awful service

Over the last eight months I've sadly been in ninewell's hospital and as such the EE mobile data I'm afforded has been offline for at least half of that. It regularly goes down for hours on end. This is just an annoyed rant to say I won't be renewing...

roaming

hi!! I arrived in Australia yesterday and I have a roaming pass on my phone so I have paid for this all to work but after a couple of hours in australia my phone didn’t have any signal and it just said SOS ???? i checked the community to see why and ...

Increase Monthly Data Allowance

Hi ,i seem to be getting mixed answers about this from different support people. I am currently on a SIM only Contract and  would like to upgrade to a full works plan. On the website it says my upgrade date is 12th March, but the lady I spoke to on t...