21-06-2024 03:02 AM
Iv purchased a plan for data in america
it connected one day but now not connecting
21-06-2024 03:06 AM
@Kyamre123 : Can you make calls & texts?
Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?
If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.
Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.
21-06-2024 07:59 AM
@Kyamre123 wrote:
it connected one day but now not connecting
Did you receive a welcome text message on first arrival in the US? If you were able to connect once and have had problems since, that suggests your roaming was working and is thus setup.
Try connecting to an alternative local network.