A few months ago we made the switch from Sky Mobile to EE for better mobile coverage. Initially EE was great but the past few weeks the coverage at home (Pagham, West Sussex) has degraded drastically to the point 5G and 4G is unusable for voice calls. We have enabled EE Wi-Fi Calling which doesn’t work particularly well on voice calls. The people at the other end have all reported there is a delay of a few seconds, like a call to America in the 90’s.
Local Facebook posts suggest some work took place on the local masts a few weeks ago and many other EE customers are having the same coverage issue since.
How do we go about getting this resolved?
