Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2037 Views
  • 0 replies
  • 3 Helpful

Outgoing smtp server settings

Hi,I can only send emails when connected to my email providers wifi (Kcom). The kcom website says i need  the outgoing SMTP server for your mobile network provider. Ive tried looking in other forums and not been able to find thisThe current outgoing ...

c0407 by Investigator
  • 1095 Views
  • 2 replies
  • 0 Helpful

Re: Phone going straight to voicemail

I am having the same problem. The mobile is on and not busy. There are no redirects and no VOLTE. The call goes straight to voicemail and a message is left but I get no indication that a message has been left.Using Android and oneUI.How do I sort thi...

Dennish by Investigator
  • 373 Views
  • 1 replies
  • 0 Helpful

Resolved! EE contract coverage and immergation

I'm currently in the process of relocating on a permanent basis to France however my phone contract is due for an upgrade very shortly.As i would like to maintain my uk number and keep some of the perks, would this be an issue to simply renew and mov...

oleary by Investigator
  • 554 Views
  • 5 replies
  • 4 Helpful

Resolved! Texts and calls not happening in UAE even with roaming add on

Hii have the roaming package but nothing is working except emails using hotel wifi.  No texts, messages or calls in or out.  I’m now being charged for something that either wouldn’t work anyway or isn’t working for a reason.anyone any clue or we can ...

Qgh by Visitor
  • 474 Views
  • 2 replies
  • 4 Helpful

Resolved! Re: Coverage in canada

I've been with EE for many years, but my kids aren't and we just need them to have a temporary SIM so that they can have a working phone when on holiday in Canada.  I believe their current network can't help.I've asked Customer Service if I can get s...

CJD123 by Explorer
  • 576 Views
  • 3 replies
  • 4 Helpful

Resolved! Re: Tunisia

is it possible to purchase roaming pass for one month only- tunisia

Resolved! Re: Getting a code while abroad

Hi - I have the same problem. Many websites use the activation code system sent by SMS to log in.I currently in central Africa and cannot receive neither calls neither messages. I called the customer service yesterday  but they couldn't activate the ...

Nas66 by Investigator
  • 563 Views
  • 5 replies
  • 3 Helpful

Re: Roaming not working despite everything being enabled

I just came back from Ireland where my roaming did not work at all.  I travel frequently and regularly use roaming,  I contacted EE for technical support and tried everything but still did not work. I was told there was a known issue with roaming on ...

MaryMc1 by Investigator
  • 634 Views
  • 5 replies
  • 0 Helpful