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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Calls are not going to Voicemail

Hi.For over a year now, maybe longer, my voicemail is not working. When people ring me and I can't answer the phone, it just keeps ringing and ringing to the caller, and does not go to voicemail so the caller can leave a message.Following some online...

Mark477 by • Explorer
  • 1136 Views
  • 3 replies
  • 3 Helpful

Re: Microphone Issue?

Morning,Were you ever able to resolve this?I have the same issue. But I have two Sims in my phone - the EE one (a normal one) and a foreign one (eSim). My EE Sim is muted when I call from my home but I tried on the other line (ie, same phone) and cal...

mgr03 by • Investigator
  • 435 Views
  • 4 replies
  • 0 Helpful

Re: Roaming in Uganda

I pay monthly, enabled data roaming & got a message from EE on arrival in Uganda. But the only option offered is Travel Data Pass which isn't valid in Uganda. Also mentioned is a Data Add-on - but nowhere I could find such a thing on EE web site. I h...

ChrisLS by • Visitor
  • 405 Views
  • 2 replies
  • 0 Helpful

Roaming in EU

Hi. I was on an older contract, now expired, from pre 2021 so am fortunate that I'm able to use my minutes, texts and data in EU without further charges or the requirement to buy a roaming package.EE send regular offers to ask me to sign up to a curr...

No Service, new contract

I recently upgraded into mobile plan from sim only.  Since I transferred my sim to new phone I don’t have services. I tried to restart my phone and nothing is happen. I couldn’t call or text the costumer service as no service to my phone. thank you i...

mazeskie by • Visitor
  • 312 Views
  • 1 replies
  • 0 Helpful

Resolved! Unable to connect to UK numbers from Malta

HiWe’ve just arrived in Malta and have the daily EU roaming add on. Roaming is working but I can’t connect to any UK numbers. The chat function keeps telling me to dial 150 or the UK number for help. This doesn’t work as I can’t connect to either num...

tanntg by • Investigator
  • 639 Views
  • 6 replies
  • 1 Helpful

Resolved! Using my phone in the USA

I will be travelling from the UK to Seattle, USA, next month to pick up a week's long cruise to Alaska.  What is the cheapest option to use my phone in more or less the same way I would at home?

Resolved! OohFree roaming

I only have a text from EE to say free EU roaming but nothing on my first bill is it going to work as I'm going to Spain soon

s70dge by • Visitor
  • 393 Views
  • 1 replies
  • 2 Helpful
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