Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Roaming not working despite everything being enabled

I just came back from Ireland where my roaming did not work at all. I travel frequently and regularly use roaming, I contacted EE for technical support and tried everything but still did not work. I was told there was a known issue with roaming on ...

Can't make outgoing calls or send SMS

Hi all,I have been unable to make outgoing calls on my mobile for the past 4-5 days. I have tried mobile and landline numbers, as well as trying 150, but every call immediately disconnects with the message "Couldn't make call - Try again later".I hav...

EE connection problems

I recently came back from abroad where I didn't use my phone, only to connect to wifi. I came home and put my sim into another phone which worked fine before and now I'm having issues with my network. Nobody can call me, mobile connection keeps tappi...

I have been getting weird phone calls recently

I have been getting weird phone calls the last few day, when you answer there is no one on the other end then there will be around 10 seconds of static and the call hangs up. I have blocked the number every time but it always seems to be from a diffe...

Resolved! EE in Vietnam

I’m travelling to Vietnam later this month. I have a contract, unlimited data. Will my phone work in Vietnam? Will the roaming pass work?Advice greatly appreciated!

Re: Receiving calls while abroad

Currently in Nigeria from uk

Resolved! Can a EE number on my account text me if I am in America

Hi question if I have roam when I travel to the USA and somebody texts me from a number on my account back in England would that number get charged for texting/phoning my phone with me being in America. Would I be able to call the phone number in Eng...

Re: I’m I. Antigua and can’t unblock roaming what can I do?

Can't make calls, EE staff spent lots of my money calling me in Antigua to try to resolve and selling me a one month roaming pass I didn't want (I am happy to pay the by the minute charge their text on arrival said was automatically available) but I ...

Unable to contact EE

I’m in Canada, I purchased a data add on package before I left at great expense to use my current allowance while here. I’m getting no data, no signal - tried restarting phone, updating software etc. - EE seemingly contactable solely by phone (I don...

Resolved! Roam Abroad Pass

Like others, I have found the information about the Roam Abroad Pass on the ee website, less than comprehensive. Please can anyone answer the following questions:1) Can a select a specific start date in advance?2) Does the charge apply per calendar ...