Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! OohFree roaming

I only have a text from EE to say free EU roaming but nothing on my first bill is it going to work as I'm going to Spain soon

s70dge by Visitor
  • 370 Views
  • 1 replies
  • 2 Helpful

Re: Roaming abroad (add-on) not working

I’m currently on holiday in Sicily and have EE iPhone and iPad SIM cards with EU roaming turned on. The iPad has a limited data plan but is working well but the iPhone won’t connect to any provider despite toggling all settings numerous times. I’m ha...

Resolved! No sim while abroad

Hi allI hope you can helpMy boyfriend and I are on a cruise and his iPhone has this morning come up saying no sim. We've tried everything but to no avail, sim card out and back in etc I've dialled the EE customer services who sent me a text but he ca...

Sim Card Not Working

I am away in Thailand and my Sim card has stopped working.  I popped it into my phone to receive a message and it is saying there is no sim. I cannot call the number provided on the website, how to I get someone to contact me to get a replacement sim...

GeeGee92 by Explorer
  • 711 Views
  • 2 replies
  • 1 Helpful

Roaming for 2nd phone

My phone works fine but my wife's phone doesn't appear to be working as EE hasn't allowed roaming request which we sent before leaving UK. Any suggestions?

Roaming return UK

been away took some effort to get roaming to work on our phones. Now back in UK got texts telling us to cancel by either texting"back home" or "return from abroad" Done that but EE service is not connecting on phones or at home via 4g routerso got no...

Dextaboy by Investigator
  • 1442 Views
  • 6 replies
  • 0 Helpful

Not receiving overseas bank verification codes

Up until recently I have been able to receive bank verification txts from my bank in New Zealand. Im not not able to receive these messages. They appear to be blocked by EE, I have called my bank and they have checked everything on their end and all ...

Arrived in Munich and mobile data is not working!

Hi there, I have a UK SIM contract with EU wide roaming 100gb, have landed in Munich and it does not work at all. I’ve toggled a few network options and tried turning on / off Automatic and still get the “E” sign where normally you would see the mobi...

Wilki by Investigator
  • 816 Views
  • 2 replies
  • 2 Helpful