Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Roaming abroad

How do you stop your roaming abroad charges as going home

Resolved! Roaming

Good morning, i'm off to China at the end of next month August 2024, am i able to put my roaming on to cover China and use it like i would in the UK or can i not use roaming in China ? Thank you

Resolved! Using phone abroad

Hi there I hope you can help I’m going away to Spain and see that I now have to pay a roaming charge just under £3 a day.Does this charge if I set it up via the 150 number automatically charge me only when I use it and don’t charge me for the whole t...

How do I cancel myself being bared

Hi I can't make phone calls it said I was bared how do I stop or cancel being bared

No phone network abroad

I have arrived in Denmark from uk and have no access to the phone network - I can access wifi. I had the same issue in Italy last year, which took EE a couple of days to solve - the first level support said everything was set up ok. I have roaming ...

How to stop data roaming

How do I stop data roaming on my child’s phone from the EE app?

Barring calls from 0843 numbers

I receive a lot of nuisance calls from 0843 numbers, which I have to bar individually. I am registered with tps service which is useless. I would like to be able to bar all incoming 0843 calls.Never return a call to an 0843 number as these are always...

Travelling to Australia & want to keep UK number live for when I return to UK

My EE SIM only monthly contract has just expired. I am going to Australia next month for one year. I will get an Australian SIM to use when I'm there but I want to keep my UK number for when I return to the UK. How is best to do this?

Long term travel to USA

Our son is going to the USA as an exchange student for a year. Can the £25 per month roaming pass be renewed each month indefinitely until he returns home?

Resolved! Not receiving phone call

I have two days and noten able to receive or make phone calls.Even the advisors are not being able to contact me. I work remotely and I have been stuck in a bad position.Anyone can help me?