Jibe RCS spam

[Steph1807]

Hi 

i keep receiving text messages from JibeRCS with messenger verification codes I have not requested. 

Each time I delete the message and block the number but they keep coming and are clearly spam. 

How do I stop this ?

Thanks

[BrendonH]

Jibe provide the RCS for Android.

These are done automatically are are not spam. They are sent to verify yourself.

You could be losing connection to the servers a lot and then automatically reconnecting which would preform another verification.

[Fatboy71]

Unfortunately annoying texts, calls tend to keep coming from different numbers , so blocking one can do not much good as the next call, text tends to come from a different number. 

My advice is to keep blocking them to see if they become less frequent. 

Don't click on any links in the texts. 

A last resort, you can get in touch with customer service on 150 and request a telephone number change, and they will discuss any charge for this. But from memory, if the number change is due to nuisance calls, texts, it is usually free. 

[BrendonH]

@Fatboy71 changing numbers won't help.

As I stated it's the company that android use for their RCS messaging.

So when @Steph1807  changes number and then rejoins RCS it'll keep happening.

They need to find out why they keep losing connection to RCS.

Maybe clearing cache/data on messaging app and starting afresh.

[chistery]

If you don't use RCS you could just turn it off. I rarely seem to find any of my contacts are using it.

[354-]

@Steph1807 

What is the device/brand/model that is getting these verification codes?   Smartphone? Tablet?

Samsung, Motorola, Oppo, Nokia, Google,  Sony, some other?

[Muld00ny]

Mate I’m getting them on Apple, never owned an Android in my life and don’t even know what it is. Wondering if someone is trying to access my account.

[James_B]

Hi @Muld00ny,

Welcome to the EE Community. 🙂

What is the full content of the message you are receiving on your Apple device?

James

[Muld00ny]

Your Messenger verification code is G-027219 - I got 4 of these over 2 hours 

[Christopher_B]

Hi @Muld00ny

Have you recently changed from Android to Apple by any chance? 

Thanks 

Chris