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Jibe RCS spam

Steph1807
Visitor

Hi 

 

i keep receiving text messages from JibeRCS with messenger verification codes I have not requested. 

Each time I delete the message and block the number but they keep coming and are clearly spam. 

How do I stop this ?

 

Thanks

29 REPLIES 29

As I said before mate I have never owned an Android before or anything with an Android operating system

Thanks @Muld00ny

 

In that case you can ignore these messages and block the numbers. 

 

Before doing that could you please forward this text onto 7726 so our security team can investigate.

 

Thanks 

 

Chris 

Purge
Investigator
Investigator

I don’t have an Android anymore I’m still receiving these text is their anyway I can stop them. 

Validation for messager with a code 

Katie_B
EE Community Support Team

Hi @Juney8688

 

Thanks for coming to the community. 

 

Did you sign out of Samsung Cloud?

 

Do these messages come from a number?

 

Katie 🙂

I too have NEVER owned an android and keep getting these stupid messages 

 

Your Messenger verification code is G-887569

James_B
EE Community Support Team

Hi @Jibespam,

 

Welcome to the EE Community. 🙂

 

Have you ever put your SIM into an Android phone, even for a short time?

 

Have you been using your number for a while or is it new?

 

James

The only thought that I have if you have NEVER owned a android then how long have you had the mobile number for? Is it a new number on EE? Have you recently had the number changed on EE? If so could be a recycled number therefore needs to be changed again to help with this issue.

 

if you HAVE ever had a android phone then I would follow the Google link above for resolution.

 

finally just block the number and ignore as there is no problem on the EE side. It’s an android service. 🙂 

 

have a great day.

I’m having this reason at present and recently switched from android to Apple