23-07-2021 08:33 AM
Hi
i keep receiving text messages from JibeRCS with messenger verification codes I have not requested.
Each time I delete the message and block the number but they keep coming and are clearly spam.
How do I stop this ?
Thanks
Solved! See the answer below or view the solution in context.
03-08-2021 06:07 PM
As I said before mate I have never owned an Android before or anything with an Android operating system
03-08-2021 06:10 PM
Thanks @Muld00ny
In that case you can ignore these messages and block the numbers.
Before doing that could you please forward this text onto 7726 so our security team can investigate.
Thanks
Chris
03-09-2021 04:58 PM
Hi please see attached the resolution.
02-11-2021 04:34 PM
I don’t have an Android anymore I’m still receiving these text is their anyway I can stop them.
02-11-2021 04:37 PM
Validation for messager with a code
02-11-2021 05:29 PM
Hi @Juney8688.
Thanks for coming to the community.
Did you sign out of Samsung Cloud?
Do these messages come from a number?
Katie 🙂
12-02-2022 06:18 PM
I too have NEVER owned an android and keep getting these stupid messages
Your Messenger verification code is G-887569
13-02-2022 08:50 AM
Hi @Jibespam,
Welcome to the EE Community. 🙂
Have you ever put your SIM into an Android phone, even for a short time?
Have you been using your number for a while or is it new?
James
13-02-2022 09:56 AM
The only thought that I have if you have NEVER owned a android then how long have you had the mobile number for? Is it a new number on EE? Have you recently had the number changed on EE? If so could be a recycled number therefore needs to be changed again to help with this issue.
if you HAVE ever had a android phone then I would follow the Google link above for resolution.
finally just block the number and ignore as there is no problem on the EE side. It’s an android service. 🙂
have a great day.
23-02-2022 06:06 PM
I’m having this reason at present and recently switched from android to Apple