Re: Contacting EE from abroad with a phone that won't work

Warren26
Visitor

Can someone from we ring me to get my phone working while am in Spain abroad 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Warren26 

Welcome to the community.

What is happening with your phone? Are you on contract or pay as you go? Have you tried restarting it and manually selecting a Spanish network?
Chris

Chris_B
EE Community Star
EE Community Star

@Warren26   If it’s not working because you have no signal how does anyone call you ?   If you are a contact customer did you enable roaming by texting ROAMING to 150 before you left the UK ?  If on PAYG have you purchased the 7 day roam abroad pass ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.