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Community Activity
HIHi SIP (communicator app) phone stopped working
My partner has been working from home just fine making calls using HiHi communicator app on her work laptop until Monday morning 3 days ago when it started saying making calls was unavailable.As a work around we used a hotspot to test and instantly w...
Smart Hub Plus SH31B Router Firmware changelog
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
Newly purchased Samsung s25 overheats and goes off when camera is used
I recently purchased an S25 Ultra from EE, delievered on May 20, but wasn't opened because I also ordered for the watch7, on June 6, I tried using and transferring my data from my prev samsung phone and realised the new one overheats and goes off at ...
Introducing Watchlists on EE TV – Available Now on Apple TV 4K!
We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K. What are Watchlists? Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...
Smart WiFi plus
Hi guy's quick question if have the EE smart hub and smart WiFi plus both have solid aqua lights on both hub & wifi box just it's just not showing up on the EE app its telling me to set up smart WiFi plus I've tried to pair it again with the hub both...
Automatic renewal failed
I forgot to renew my subscription this month. I have already recharged, but it didn't auto-renew and I can't use the data. How can I continue my subscription?
Scam calls
I have received over 40 scam calls in 4 weeks and 2 already today! Every single one starts with…is that Laura smith! All of them are for vehicle emissions. They used to say it’s about my Range Rover VRN EK64 …i am sick and tired of this and the last...
No order confirmation
Afternoon, I ordered a phone today 25/06/25 on contract. The £50 upfront cost has been taken from my bank but have not received an email confirmation of the order (checked junk and all inboxes). I have no idea if the order has gone through or if I ha...
Kicked out of live chat
I was in the process of adding a phone to my contract but I have been removed from the chat. I now don’t have the ability to live chat and I keep getting PIN codes through text message to try and reconnect.
Broadband with BT
With my current BT Broadband deal expiring soon, I am upgrading to BT Full Fibre 500 with Halo 3. I am currently receiving discounts on my EE mobile costs due to my current deal … can anyone confirm that these will continue with the new upgraded deal...
