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Can you give wifi calling priority even when there is some mobile signal?

stephen5000
Skilled Contributor
Skilled Contributor

This question was discussed a couple of years ago, but I just wondered had there been any new developments in 'forcing' your phone to prioritise WiFi calling. Sometimes I note on my phone that when I do get a stray 1 bar EE signal inside, VoWiFi is dropped in favour of it - I'd rather stick to my 5 bar WiFi signal. Phone is running Android 10, and set to 'auto select network'...

23 REPLIES 23
bristolian
EE Community Star
EE Community Star

Are you having any problems using your phone with that bar of (presumably) 4G/VoLTE signal? The signal indicators are only a rough guide to service and one bar should be plenty sufficient to make & receive calls.

 

Most recent Android releases do allow you to choose between "mobile preferred" & "WIFi-preferred" within the VoWiFi settings.


@bristolian wrote:

Most recent Android releases do allow you to choose between "mobile preferred" & "WIFi-preferred" within the VoWiFi settings.


On my Android 10, as you can see, I only get a WiFi on/off option - no further settings, though in the onscreen text, it does state I should be able set 'preferences'!

 

Screenshot_20220705-175650.png

This is what I have on Android 11...

WiFi-calling options within "call settings" menuWiFi-calling options within "call settings" menu

 

@bristolian 

Well, that answers that then. Seeing as I just bought my Android 10, it'll be some years before I get that option on my next phone. Thanks for posting...

@stephen5000   What phone are you using ?   Doesn’t it support android 11 ? Have you tried updating it ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
stephen5000
Skilled Contributor
Skilled Contributor

@Chris_B wrote:

@stephen5000   What phone are you using ?   Doesn’t it support android 11 ? Have you tried updating it ? 


It is a Cat S52 - it shipped with Android 9, and updated to 10. I believe this is it's final update. Certainly when you go into 'systems' it states that it is already up to date, so I wouldn't hold my breath for an Android 11 update... I'm sure the actual hardware could cope, and it's always confused me with why the OS can't simply be updated, just like installing an update on a Windows laptop, but then my tech knowledge is rather basic LOL

@stephen5000  It’s down to the manufacturer if they want to allow that device to update to newer firmware.    

that device was released November 2019 and with it being a basic Android device you’ll get no more than 2 years of updates at best.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
stephen5000
Skilled Contributor
Skilled Contributor

@Chris_B wrote:

@stephen5000  It’s down to the manufacturer if they want to allow that device to update to newer firmware.    

that device was released November 2019 and with it being a basic Android device you’ll get no more than 2 years of updates at best.  


Fine with me, my previous Nokia was 12 years old before I couldn't get a button repaired on it! In my younger years, I use to be an avid 'early adopter', but age has made me wiser to the squandering of money on something new & shiny! With the Cat having a strong 'drop friendly' case , with some waterproof properties, it could well see me out LOL

Just to round off this thread, I got a response to Cat support (who have been excellent with my queries!)

 

"The life cycle of this model has ended on October 2021 so  this device is no longer supported with software version updates..."

 

Like I said, doesn't worry me, would have liked the additional WiFi calling features, but I can live with it just having the basic functionality...