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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5203 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5239 Views
  • 0 replies
  • 5 Helpful

Signal down

Anyone else had no signal at all today? Just messaged EE on fb and got this messageSorry all of our guides are resting at the moment. Our opening hours are 8AM - 9PM Monday to Friday and 8AM - 8PM Saturdays and Sundays.Resting? **bleep**..why they no...

Sophs by Visitor
  • 383 Views
  • 1 replies
  • 0 Helpful

No service

I've had no mobile service since this morning (both at home and work which are miles apart), so unless connected to WiFi my phone is pretty much useless.  Done all the usual (airplane mode/restarting device). Any idea when this issue will be resolved...

Donna132 by Explorer
  • 286 Views
  • 1 replies
  • 0 Helpful

Unable to hear people on calls

For the last two weeks I have not been able to hear anyone on my mobile. Incoming call rings but then I can't hear the caller but the caller can hear me. Similar with outgoing calls, it rings my end I don't know when they have answered it, but they c...

Ranger03 by Investigator
  • 1790 Views
  • 8 replies
  • 1 Helpful

Roaming at home! - how to stop?

So i'm just sat here in my Lounge and my phone texts me to say i am now roaming in the Isle of Man...  That was at 18:29 and then at 18:31 i was welcomed back to the UK.....  Worlds fast trip there and back again.So how do i turn off roaming? If i'm ...

Eli1234 by Investigator
  • 956 Views
  • 7 replies
  • 1 Helpful