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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2171 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1162 Views
  • 0 replies
  • 5 Helpful

No signal & data in my area!

My data doesn’t work in my house or around my area at all and I have no signal, I’ve constantly got 1 bar, sometimes none. I have to use WiFi calling, otherwise I don’t receive phone calls at all or they sound like garbage! They still sound like garb...

Violet_Zy by Established Contributor
  • 2988 Views
  • 2 replies
  • 1 Helpful

Re: Calls dropping out!

I'm experiencing similar.  And I've heard from others that EE reception has declined.  I can be showing 3 bars and constant call cutouts. I have WiFi calling on but not strongest of signals. I don't think it is my phone as same issue happened with pr...

5G Issues - Suffolk

I’m on an unlimited plan with the latest iPhone 15 Pro Max and for the last 3 weeks I have noticed a considerable drop in 5G performance, now only able to get around 6mbps and I’m not the only one, what is going on? I can’t seem to find any reports o...

JoshHart by Visitor
  • 375 Views
  • 4 replies
  • 1 Helpful

No signal or data

High guys I live in Fraserburgh, Aberdeenshire and I have been getting no signal for days wandering if there's any thing happening with EE?. I have tried to contact EE but because I have no signal all I am getting the online coverage checker witch is...

Webstert by Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful

Zscaler

I have a TP-Link router with an EE sim. My work laptop has recently had Zscaler installed. The speed on the laptop has decreased dramatically. IT tell me the speed with zscaler is not relative yet I can get between 40-100mbps on other devices connect...

DE61CHE by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

At my room no service problem

Im lives in E14 9WRMY PROBLEM is. No service issues im using ee 5 mobile devices. But. All devices at the same time no service.  When i go outside the room.  Like 20 seconds distance then i get the signal.     Even someone time. Working fine in my ro...

Kamallnd by Visitor
  • 289 Views
  • 1 replies
  • 0 Helpful

Signal issue in TF1 1AA area

Hello,There is an issue with the mast in the TF1 1AA area, I have checked the coverage checker and when I click ‘Find out more’ it says there has been an issue and to contact EE for more info’would you please be able to check for me when the issue re...