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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4169 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3525 Views
  • 0 replies
  • 5 Helpful

No network

I'm awaiting a new SIM via post but recently I've lost network services. Is this because the new SIM (which will have the new number) deactivates the old, or is it coincidence? I'm in the highlands in Scotland.TIA

MickyP1 by Investigator
  • 464 Views
  • 7 replies
  • 2 Helpful

Nokia 105 not making or receiving calls

I use an old 2G Nokia 105 (dumb) phone. Discovered this week that when making a call it just cuts out. Last time I can remember making a call was mid to late April. Still able to send and receive texts. Network seems to be fine, getting four bars on ...

Kim_J by Investigator
  • 8614 Views
  • 6 replies
  • 0 Helpful

Terrible signal

Over the last couple of weeks my signal is shocking 1 bar at most I get cut off most conversations after about 20/30,seconds and when I am connected the quality is poor people say they can’t hear me or I’m breaking up if this continues I’ll be leavin...

Hugh2101 by Visitor
  • 324 Views
  • 2 replies
  • 0 Helpful

Lack of Mobile coverage Thame, Oxfordshire

We have noticed that over the past 2 weeks a total drop in coverage in Thame, Oxfordshire.There is now very limited coverage at Lord Williams Upper School in Thame? Has anything changed or is there work being done on the mobile network in Thame.

Charity Support

Hi Everyone,I am a trustee of a local charity who put on a large local event and we need to find support to ensure our own infrastructure has solid internet connections (even when the mobile network becomes unstable due to volumes of people). Does an...

Gordyb78 by Visitor
  • 348 Views
  • 1 replies
  • 0 Helpful

Re: Is it just me or is ee phone signal poor

Hi, I too am having the same problems. When I joined 2 years ago, no problem, 5g in areas.Like you I have very poor service, have not had 5g in 5g areas for several months, calls taking up to a minute to connect, incoming call quality poor and often ...

Antoninus by Investigator
  • 321 Views
  • 3 replies
  • 0 Helpful

Re: significant decline in 5G/4G & Service

Totally agree the 5G has just recently took a massive nose dive. Never before had issues and lately my phone is struggling to get a service. A lot of people I know have had the exact same issues with EE as well. and whenever it’s raised they always a...

Lola182 by Explorer
  • 419 Views
  • 2 replies
  • 0 Helpful

Signal problems in SA6

Have been having very little or no signal all day in Clydach, Swansea, even though the signal is usually excellent there. I’ve looked at the network checker, but there’s nothing reported, and it’s not letting me report the fault.This is doubly frustr...