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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4577 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4044 Views
  • 0 replies
  • 5 Helpful

Poor coverage in NI

Having recently been in Donegal where eir have wall-to-wall 4G plus widespread 5G (even in villages of 1000 people) and 70% population coverage nationally, coming back into Northern Ireland was quite a shock. Dreadful 4G and non-existent 5G except in...

whiskerp by Skilled Contributor
  • 1861 Views
  • 5 replies
  • 0 Helpful

Reception

Is it just me or ee are getting worse no customer service at all phone not been working for over a week now not happy.

No network for 3 days

I have not been able to call or receive calls and text messages for 3 days now, it comes up that I have no ee products  Please could you tell me.why amd reconnect me  Louise Bradley  [Mod edit: Please do not post phone numbers on the public board. Th...

Re: No network

I am having the same issue with you on my new EE sim. Surprise . . . .  Has your issue been solved?  My mobile phone   is only functional inside my house through wifi calling. Outside my house, it shows 'SERVICE UNAVAILABLE'.

gfg1 by Investigator
  • 488 Views
  • 9 replies
  • 1 Helpful

poor signal reception indoors

Dear EE Support,I am writing to inform you that I am experiencing very poor signal reception indoors. Despite being in an area that is supposed to have good coverage, my mobile signal is consistently weak, making it difficult to make or receive calls...

dsugan15 by Visitor
  • 814 Views
  • 2 replies
  • 0 Helpful

Signal at home lessening to none existent

Hi,I’ve been with EE for probably 15 years (prior to it becoming EE) and at my current address for the past 6 years. I live in a relatively built up area in Telford Shropshire by no means in the middle of nowhere. Signal has never been brilliant but ...