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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1010 Views
  • 0 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 511 Views
  • 0 replies
  • 5 Helpful

Re: Is it just me or is ee phone signal poor

Good morning, mine is been awful for about a week now. I had a whole day where I only had emergency calls coverage. When checking for issues it always states that there are none, and coverage is good.My contract ends in a few months so with this cons...

Frankie7 by Visitor
  • 381 Views
  • 2 replies
  • 3 Helpful

3g switchoff

So according to what I have found, the 3G switchoff doesn't affect 2G / EDGE, for calls and SMS? My grandmother still uses a samsung slider phone and she would hate to have to switch to a new phone.. Thanks!

5G Speeds Worse Than Ever - Rugby Area

Ok, if this is what you call £33/month I`m happy to decline !This is getting very ridiculous  as I`m relying on Data like there`s no tomorrow as it`s my bread and butter (work that is..)For a few weeks now the speed has degreased dramatically, the 7....

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Re: Is it just me or is ee phone signal poor

I am the same The past year signal has been unusable and i travel around Kent and London daily i have a work phone on Vodaphone and i can make a phone call all the way from the office to home. On my personal EE phone it will drop out about 5-6 times....

Fsaccvgg by Investigator
  • 1170 Views
  • 7 replies
  • 2 Helpful

Mobile Phone signal at home is awful!

My phone signal at my new house is awful.I receive important calls and people tell me I sound like I’m under water! I can only half hear a call stood at my front door.rest of house or a foot from the door it doesn’t work,how can we improve this??

Non existent reception where I live

For the past 6 months at least, the reception in the area I live & work is awful. I cannot use my mobile in my house for calls at all I have to stand outside. On Sunday the technical team confirmed there are lots of issues with a mast near where we l...

LBrown24 by Visitor
  • 343 Views
  • 1 replies
  • 1 Helpful

No 5G data for past 48 hours

For approx past 48 hours I’ve have no data whilst my phone is on 5G.It’s an iPhone 14 Pro Max. Worked fine on 5G up until this week.I’ve tried a hard reset. Powering off completely for 5 mins. Resetting network settings. Still no joy.Only way I can g...

Ruffler by Investigator
  • 613 Views
  • 3 replies
  • 2 Helpful

No EE Signal

I have a Samsung Galaxy S22 Ultra. Last week sometime there was a network outage in our location. My wifes phone and mine were unusable for the day. The next day my phone started picking up the EE network no problem, However my wife's is still stuck ...

Mobile network issues

Hello, why does my connection keeps dropping to 2 bars when I have 5G latest iPhone? It happened for 2 to 3 days last year I called in and sorted the issue when I had a different iPhone a year ago however the same problem I’m currently facing. The wh...

Abiel by Investigator
  • 393 Views
  • 7 replies
  • 3 Helpful