No network for 3 days

Louloubrad73
Visitor

I have not been able to call or receive calls and text messages for 3 days now, it comes up that I have no ee products 

Please could you tell me.why amd reconnect me 

Louise Bradley 

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

1 REPLY 1
bristolian
EE Community Star
EE Community Star

What is "it" that comes up saying you have no EE products?

Does your phone show mobile network coverage? That's need to make/receive calls and send/receive text messages. Assuming you've restarted your phone, use the "check status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance.