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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4829 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4499 Views
  • 0 replies
  • 5 Helpful

Resolved! No Service

Currently, there is No Service in my area which is situated in Tidworth, Wiltshire this has been happening for 4 hours now and I've tried to troubleshoot this issue but persists.

Cannot hear anyone on a call

Hi everyone,Hopefully someone can assist me in this.For the past couple of weeks whenever I make or receive a call the person on the other end can hear me but I cannot hear them.I've tried switching my SIM to another phone and the problem persists. I...

Not connecting to a network

My son came back from Holland. His phone worked when in Holland but as soon as back in uk he can. It make or receive calls. Any suggestions? He has tried turning off and leaving for a while. Turning airplane mode off and on etc but no luck.

Billyp1 by Explorer
  • 460 Views
  • 3 replies
  • 0 Helpful