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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 991 Views
  • 0 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 509 Views
  • 0 replies
  • 5 Helpful

Signal issues with pictures

  so the difference between the two photos is switching between 5g and 4g in an area that has "good" coverage. I'm finding I have to keep going into airplane mode and out. Or going between connection types to get my phone to actually be a usable phon...

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Aphra by Investigator
  • 367 Views
  • 4 replies
  • 0 Helpful

Re: Coverage in Stanley

This is all just another excuse for an absolutely appalling service by EE. I was effectively forced into a move to EE from Plusnet because EE were touted as being the only option available to me.I had three mobile contracts with Plusnet, My Wife, Son...

tmbi by Explorer
  • 428 Views
  • 4 replies
  • 0 Helpful

Re: No Signal while at work in office

EE are truly shocking to deal with, I would never recommend these to anyone I know!! Once you get into a conversation with someone the phone just cuts off. Tried several times to contact them due to their signal coverage being appalling.

bulkauto by Visitor
  • 284 Views
  • 1 replies
  • 2 Helpful

Unusable

For the past 3 weeks I have not been able to make calls without the audio dropping out, mobile data is dreadful at the best of times, 5g or 4g nothing makes a difference.. been through all the usual checks with my iPhone, but on WiFi FaceTime audio w...

mobile data not working

since yesterday i havent been able to use my mobile data, i tend to have full bars or 3 bars of signal. sometimes it cuts out completely.my data is switched on and i have more than enough to use for this monthi am still able to text through normal me...