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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2524 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1588 Views
  • 0 replies
  • 5 Helpful

Cannot hear anyone on a call

Hi everyone,Hopefully someone can assist me in this.For the past couple of weeks whenever I make or receive a call the person on the other end can hear me but I cannot hear them.I've tried switching my SIM to another phone and the problem persists. I...

Not connecting to a network

My son came back from Holland. His phone worked when in Holland but as soon as back in uk he can. It make or receive calls. Any suggestions? He has tried turning off and leaving for a while. Turning airplane mode off and on etc but no luck.

Billyp1 by Explorer
  • 432 Views
  • 3 replies
  • 0 Helpful

WiFi calling

WiFi calling is available on my Moto g8 Plus, but not on my wife's Moto g9 Plus. We're both on PAYG, but I have a Subscription Pack. Is that why, or is it to do with phone models?Thanks and Happy New Year

BoyJohn by Established Contributor
  • 1115 Views
  • 18 replies
  • 3 Helpful

Reception

As an EE user I always seem to have the worst signal  does anyone else suffer from this because EE claim to have the best coverage I was told by someone from EE  I might  need a new SIM card as this may help does that sound like  B/S or could that be...

Paul1882 by Investigator
  • 391 Views
  • 7 replies
  • 0 Helpful