Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3932 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3135 Views
  • 0 replies
  • 5 Helpful

EE out of service

Hi,My EE SIM is constantly going in and out of service today. This has started about a couple of hours ago. Is there a general problem with EE services?

Kimia by Visitor
  • 469 Views
  • 2 replies
  • 1 Helpful

Resolved! Tips for improving 4g/5g connection

Having a frustrating time at the minute. I just switched to a All rounder unlimited plan with EE from three, to find my data connection in my flat worse.The strange thing is, on the coverage checker it says I should have excellent 4g and 5g connectio...

WHarris by Visitor
  • 936 Views
  • 1 replies
  • 1 Helpful

Mast out of service? No internet/data for days

We have a 5G hub and our phones and internet haven’t been working for days. No calls or texts, can’t load pages etc. occasionally it’ll work for three minutes then drop out which is almost more frustrating than nothing at all.the service status check...

CJAlaw by Explorer
  • 882 Views
  • 4 replies
  • 6 Helpful