Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Standalone 5G (SA)

 with the release of standalone 5G on iPhone 16s, I wonder if EE will update the icon for 5G like T-Mobile in America where it shows ‘5G+’ to recognise being connected to an SA tower. Or something similar as Apple advertise multiple 5G icons that iPh...

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Resolved! iOS 18 RCS + international texting

Now that iOS 18 is released we can now see that the iPhone supports RCS messaging in the UK!We can now send high quality images, group messages with other iOS and Android users.I wanted to confirm that this would be free to other RCS users and that t...

5G access

I have never been able to access 5G no matter where I go it never shows in the top right I have an iPhone 15 pro max and after owning it for 8 months I’ve never seen the symbol, I went into a store (ee) and asked the question, they replaced my sim te...

Jagee by Visitor
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Confusion re poor signal

At my home location in Hanwell in W London, the coverage checker shows Excellent 4G and 2G signal indoors and out. (I know there are many reasons why it could be wrong.)The odd thing is that for 1800MHz 2G signal, I would say that broadly speaking it...

henryb1 by Contributor
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  • 3 replies
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Signal

I’ve had this issue “ MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI calling, to get started click here ee.co.uk/wifi-calling. To m...

Mobile reception/service issues

Mobile reception in Brighton is generally shockingly poor, on EE and others.The old "toggle aeroplane mode" method and using the service checker doesn't  achieve anything other than to distract/add to stress. There are  numerous postcodes in Brighton...

MartinP8 by Investigator
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Slow 5G

Is it normal in London to consistently get under 20mbps on 5G?  Even with full bars? 

may755 by Contributor
  • 374 Views
  • 4 replies
  • 1 Helpful