Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Mast Locations (within the coverage map)

Something I've found quite useful whilst checking for a recent issue with service for my Father In Law with O2 is that within their coverage map you have the option of having the location of their masts appear as an overlay when searching. It doesn't...

ginge8368 by Investigator
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  • 12 replies
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signal

It's unbearable, why don't I have a signal at home? I can't call, I can't receive calls. Are we paying for this?I have no signal at all sometimes, what is the cause, I want it resolved, I lost very important calls from work, who pays me?

Xerox89 by Explorer
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Resolved! Signal problems

Can anyone tell me why my signal in my house is only on 1 bar while when I was with PlusNet who used EE for their signals was always on full amount yet EE is never anywhere near that and why I can not get WiFi calling yet on PlusNet I had it 2 things...

DJGAZZA by Valued Contributor
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  • 36 replies
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Resolved! G3

Tescos are no longer giving service to G3 phones next year will ee be stopping that service

Gwengwen by Visitor
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No network on upgrade phone

I received my upgrade yesterday , swapped everything over from my old iPhone and now I have no network connection … only have WiFi ..I swapped over my existing sim like I do with all my upgrades I have tried network reset the phone is up to date with...

Mobile Network Issues in Cheshire

Hi everyone, Is there any information when the mobile network will be up and running again in the Crewe/Nantwich area? Its been down for the last 5 days and not had any information on when it might be back up/working. Obviously we are paying for a se...

wesley95 by Visitor
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  • 4 replies
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MS Teams Issues using 4g mobile router

Hi all.  I recently purchased an EE 4g mobile router.  I have had issues logging into teams.  I cant log in either online or through the app.  In terms of speed, it is not great but varies between say 8 to 25.  I stream films etc without any issue.  ...

HDJ7 by Investigator
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  • 6 replies
  • 0 Helpful