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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2704 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1923 Views
  • 0 replies
  • 5 Helpful

Can't call out or receive calls

I'm in the UK and since Saturday, I can't call out or receive calls. I can't even call EE to get any help. I need my phone for work purposes. I'm so frustrated. The signal has been fine and I've had my phone for over a year. But all of a sudden...no ...

Mobile network state

Help please. My calls and texts are working but mobile data is not. It states mobile network state disconnected. I've checked. Reset. Changed  all settings to no avail. 

Johndow by Visitor
  • 394 Views
  • 2 replies
  • 0 Helpful

Resolved! Patchy weak coverage

Every time I drive through or visit Uppersapey & Clifton Upone Teme in Worcestershire signal is just diabolical and has been since mobile phones existed! Yet o2 / Vodafone have masts in both of these places.We feel like EE have forgot about us to be ...

Coverage in Dunoon

Hi James, what is coverage like in Dunoon, Scotland for the 5G Hub?  IDoes it matter what mobile device or network we might use with it for instance my phone network is with Vodafone and I'm thinking of upgrading my phone too.   

Signal difficulties

Hello,Anyone got any advice regarding signal issues. I have had very poor signal since phone contract commenced Jan 2023. Despite numerous contacts with EE they say I have good/excellent signal in my area but I usually have zero-1 bars. I frequently ...

Mel1407 by Valued Contributor
  • 1264 Views
  • 10 replies
  • 4 Helpful

Coverage issues

Would agree. Always been reliable for me personally as I travel a lot it’s been reliable. This year it’s becoming a real challenge. I have a new IPhone 15 Pro and this issue is the same as my old SE.    Interestingly  we have transferred our business...

Vick140 by Visitor
  • 552 Views
  • 1 replies
  • 0 Helpful