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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6709 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 8454 Views
  • 0 replies
  • 6 Helpful

I noticed EE 4G is getting worse

I noticed EE 4G is getting worse as well. I transferred from Vodafone to EE two years ago and have been very happy with EE. Things changed around the 3G switching off. If you Take the trains between Basingstoke to London Waterloo, it used to be good ...

Resolved! No signal in Twickenham

Currently sitting in the dark, 3 different EE numbers (2 phones, 1 5G broadband) entirely out of signal in Twickenham TW1.Coverage checker reports no fault but obviously that’s no true.Vodaphone still working.I can’t use 150 since no network, and EE ...

AncAinu by Explorer
  • 653 Views
  • 3 replies
  • 1 Helpful

Resolved! No mobile service

No or very poor Mobile service in BT71 area around Stewartstown area.Probably the EE mast at Brigh. Several of my friends have same problem since Monday of this week.Anything being done about ?

bob319 by Explorer
  • 501 Views
  • 4 replies
  • 3 Helpful

No data today

Hi, not sure if it is just me. I’m posting from my work phone (4G Vodafone). I have been struggling all day with my 5G EE phone: cannot access internet, send or receive messages…  I have checked EE and it looks like there is no issue in the area, but...

Resolved! iPhone 16 Pro Max 5G standalone

Hi. I am trying to enable the 5G standalone on my iPhone 16 pro max. My tariff has the standalone. I replaced my SIM card and the EE store in London told me, standalone will work less 24 hours. After 2 days, I can’t turn on the standalone. I visited ...

Panda5432 by Valued Contributor
  • 2570 Views
  • 13 replies
  • 2 Helpful

Not registered on network EE samsung A34

Hi, my phone recently had issues charging and while it was being fixed I put my SIM in an older phone (which worked fine). Now when I put it in my a34, no matter what I do it says 'not registered on the network', so unless I'm on WiFi I can't male or...