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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1238 Views
  • 1 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 558 Views
  • 0 replies
  • 5 Helpful

EE festivals coverage

Finally sacked off O2 after being loyal to them since I was a kid. Its crazy how they were one of the best and now they're easily the worst, maybe just ahead of three.Does anyone know what the mobile coverage is like at big festivals such as Creamfie...

Wifi Calling Stopped Working (31st)

Good Evening Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. Kind of stuck without it as no signal whatsoever without it. 

Prozmonkey by Established Contributor
  • 32453 Views
  • 521 replies
  • 409 Helpful

Phone mast

Hi looking for some help I have recently moved to a property with a phone mast in my garden just recently been upgraded to 5g. The pole/ overhead power  line is in my gardens looking to get this moved asap . Need to turn the power off need a contact ...

Calls cutting out

Hya mind is shocking too. Upgraded my phone and it’s even worse. Like you I get 1 bar and calls keep cutting out it’s ridiculous. Paying for a service I’m getting no use out of it I’m furious. for years I’ve had full signal no problems but now it’s d...

Cazdee by Explorer
  • 686 Views
  • 7 replies
  • 1 Helpful

Re: Is it just me or is ee phone signal poor

I have been with ee for just over 2 years now,up until around a month ago I could talk to my wife and kids on the way home in my car,I do the same route every day.never had any issues.but the last 4 weeks it's been shocking either they can't hear me ...

slimlad by Investigator
  • 573 Views
  • 7 replies
  • 1 Helpful

no network service since 18.00 on Saturday 10 August

Hi I’ve had no network service since 18.00 on Saturday 10 August and it’s still not working 48 hours later, EE know there’s a problem and said it’s taking longer to fix…. I’m in the Stoke on Trent area but do we get compensation for all this downtime...

GB22 by Visitor
  • 288 Views
  • 1 replies
  • 2 Helpful

Signal Checker

Hi Everyone, I've been with EE since January this year, I live in Clapham Junction Area London, I have never been able to use the signal checker in the Help section of the App, All permissions are granted, I spoke to an EE customer service agent who ...

Pete2609 by Contributor
  • 558 Views
  • 5 replies
  • 0 Helpful