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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by • Former EE Community Manager
  • 5343 Views
  • 2 replies
  • 2 Helpful

Resolved! Temporary Mobile Network Boosters

I am involved in organising a local agricultural show. We’ve always struggled with poor cellular reception and 4G/5G on show days. Which is no surprise when you put 30k people in a field in rural Dorset! I saw EE’s press release about them providing ...

Resolved! Confused about 3G switch off

I have an old Doro "dumb" mobile, I've had it for at least 10 years but can't remember the model number. It does everything I want to do: send and receive texts, make and receive phone calls, take occasional photos, listen to FM Radio. It is definite...

TrekVal by • Investigator
  • 1155 Views
  • 6 replies
  • 3 Helpful

wifi dialling

I have a Samsung S10 with dual SIM. EE SIM is primary and set to default for calls, messages and data with a Vodafone PAYG SIM as secondary.Problem is there are times when the EE SIM will not do Wi-Fi dialling even though this is set by default for b...

dongorgan by • Investigator
  • 715 Views
  • 12 replies
  • 3 Helpful

No service

I have had no service for 10 days in the Newton Flotman area. I just got my iPhone 15 pro max and all it says is no service. What the hell is going on? I have several items with EE and I’m just going to cancel at this point. 

Charny1 by • Visitor
  • 269 Views
  • 1 replies
  • 1 Helpful

No signal

Hi! I'm currently in Switzerland and facing signal issues. I've already tried manually selecting networks, as well as turning my phone off and on, disabling and enabling cellular data and roaming, but the problem persists. Thanks in advance,

Lena19 by • Explorer
  • 397 Views
  • 6 replies
  • 5 Helpful

Resolved! cant receive or make calls

I have 6 devices in my family and all 6 cant make calls or receive them,  I cant contact EE, this is a joke, my wife is a nurse on call today and is now left without any means of contactable device.

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