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Re: Bad EE signal in Kew, Richmond

We have the same problem here in Oban, Argyll and the updates as to the repair work are ridiculous (needing to get access to the site… did they not have that already?) and then when they did, discovering the transmitter was quite tall so now need a s...

MuttNut by • Visitor
  • 314 Views
  • 2 replies
  • 1 Helpful

Re: iPhone 15 Pro Signal poor everywhere!!

As of today 1 August 2024:I also have an iPhone 15 Pro and encountered the same problem. I have contacted Apple technical support multiple times. They conducted a diagnostics test but found no hardware issues. I also reached out to EE, but there has ...

Rigxxx by • Explorer
  • 594 Views
  • 6 replies
  • 0 Helpful

Resolved! Terrible signal and poor customer service

I'm new to EE.  Last week I've put a complaint in Every time I was trying to get in touch in the chat...I was put for waiting 2-3 hours and then if I didn't reply in 5 minutes I was being cut off and conversation closed by EE. I've already explain th...

Poor uk signal all over. Unreliable.

I have just been in Spain for 4 days and the mobile signal in every area I visited. This is in sharp contrast to the Uk. I have signal problems probably 10 times per day. Cannot ever have an uninterrupted disrupted call whilst driving and call qualit...

Siran700 by • Investigator
  • 586 Views
  • 3 replies
  • 0 Helpful

Mast performance status

Do EE ever publish the status of their masts?  Every complaint about signal I make apparently is due to a faulty , damaged or disintegrated mast.  When I ask when will repairs be done the answer was “how long is a piece of string”. very helpful. 

Siran700 by • Investigator
  • 411 Views
  • 1 replies
  • 0 Helpful

EE Reception In CM19 terrible.

My work building has had no indoor signal for days now. Dozens of people at work can't make or take calls. Looking at the coverage map as per my account, the network seems to be out all over the place. My contract is up in a couple of weeks. Bye bye ...

Re: EE MOBILE NETWORK THE WORST

At what point does a nationwide issue stop being considered as just localised? Considering the fact that numerous areas have very poor coverage, its safe to say the issue can't be explained away as 'its the area you're in, nothing can or will be done...

Arooller by • Investigator
  • 615 Views
  • 5 replies
  • 1 Helpful
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