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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2012 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1050 Views
  • 0 replies
  • 5 Helpful

Very upset with EE customer service

I have called the ee customer service technical support  After 1 month experiencing no signal and issues with my line    I am not happy how the operator deal with my case    I will escalate this matter to the ombudsman office    Very upset with EE se...

4g data dropping in USA

Hello!  I've been in the USA and Canada for around 8 weeks and have the roam further pass. Everything worked pretty flawlessly for the first 6 weeks of being here but now my 4g connection is constantly dropping out - the phone usually reverts to 3g o...

Total blackout

Since Thursday 16th we've had a TOTAL blackout including EMERGENCY SERVICE 4FS. EE are woeful, they clam it took 5 DAYS to START to investigate and will take another 5 DAYS to fix. Affecting 1000's of users. Unbelievably bad service.

xoaam by Investigator
  • 958 Views
  • 6 replies
  • 1 Helpful

Resolved! 5GEE Router vs 4GEE in a 4g area?

I am moving to a new house that doesn't have any landline or cable, so I'm going for mobile broadband. This area is currently 4g but apparently EE are rolling out 5g at the moment. Would I be better getting the 5GEE Router or 4G version? I'm thinking...

Cirias by Visitor
  • 546 Views
  • 1 replies
  • 2 Helpful

Lenovo tablet m10 plus- no service

Lenovo tablet keeps saying no service, ive tried 2 ee SIM cards and it won't work other than connecting to my wifiive tried the old turning it on and off and wiping SIM cards, then I ordered a new one stlll won't workany suggestions gratefully receiv...

gamble68 by Explorer
  • 983 Views
  • 4 replies
  • 2 Helpful

Losing the will to live

WHY IS IT SO HARD TO TRY AND TALK TO AN EE PERSON?. I HAVE BEEN PHONING FOR NEARLY 4 DAYS ON AND OFF MORNING NOON AND NIGHT AFTER WORK. AND ALL I GET IS THAT THERE BUSY AND AN AVERAGE OF 20 MINS PLUS WAIT TIME! TITAL RUBBISH. HAD ENOUGH OF THIS NETWO...