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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5511 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5847 Views
  • 0 replies
  • 6 Helpful

Extreme Poor Reception in my workplace

Hi,This is the second time I will putting this complaint across. I once did through SMS and I've called via 150 but the problem has not been resolved. I work in Timperly, Altrincham (WA15 6AY), where I spent between 10 and 14hrs of my 24hrs a day.The...

Ray724 by Investigator
  • 408 Views
  • 5 replies
  • 2 Helpful

No network

Hi,we have just returned home and neither of our EE Oppo phones have any network coverage. Are there any known issues today?Kind regards 

SamiRich by Explorer
  • 298 Views
  • 3 replies
  • 2 Helpful

No sim card , not connected to the networkmessage

I keep having this message come up on my phone...no sim card, can only make emergency calls. Or the other message more recently is you are not connected to the network.It does show numbers from my address book but not the linked names.It's happening ...

Clhp by Visitor
  • 359 Views
  • 2 replies
  • 0 Helpful

Even more call drop outs

After going to the Ombudsman I would have hopped that EE would get their act together and not hide behind the small print.over the past week I have again had several call drop outs. and these were not when indoors, but when outside, and away from my ...

KPS12345 by Investigator
  • 659 Views
  • 7 replies
  • 1 Helpful

Resolved! No signal indoors at xxxx xxx

Signal checker reports no issues and signal good indoors and out. Unable to receive or make calls inside my house, if they do connect unable to hear anything.  No bars showing on my phones I have Apple iPhone 11 Pro and Samsung s21. Very disappointed...

Debpea66 by Investigator
  • 1481 Views
  • 7 replies
  • 5 Helpful