Community Activity

Getting very frustrated porting one of two numbers

It seems that because i have two numbers on my account ( for over 5 years) it's proving difficult via the ee app to get my pac code! It says go to switching on the app yet no such option exists. Seems a real rip off they make it so impossible.  No.li...

davidjac by Investigator
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Spotted this thread in a hunt for answers re. why our EE order has been cancelled twice by BT Openreach.First time BTO couldn't find the property - its on the high street with a big fat number 6 on it. My eyesight isn't brilliant but even I can spot ...

eec_001 by Investigator
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Now TV Boost Ultra - is this available on EE

Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide.  When I go to the Now TV app, I can see that my vi...

Fatmex79 by Investigator
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  • 7 replies
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Contact ee to activate persona hotspot

I try to turn on my personal hotspot but it says i should “contact ee to active on this account” and i dont know what to do. My mobile data works abroad but hasnt worked in the uk for some time, any tips?

EE App

I have had the EE app running perfectly for the past 6 months, but as of this month it just doesn't work at all. For some reason i can't get past the log in page and or I get error messages. Is anyone else out there having the same issue, does anyone...

Pablo1982 by Investigator
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Coverage in Woburn Sands

Update: 01 July 2025  Over the past month, our engineers have accessed the area and built the equipment needed for the new mast. We are working with the power company to install the power supply needed for the new mast. Barring any unforeseen circ...

Christopher_G by EE Community Support Team
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  • 57 replies
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Chase up a complaint

I have had a complaint open for about 6 months, I used to get a call on it every few weeks to update me, I have heard nothing now for about 6 weeks. I have no idea how to chase it up, when I call 150 I cannot work out which option to pick. Anyone kno...

Colstalex by Skilled Contributor
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