Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Good Afternoon - for several weeks now the network status in the postcode xxx xxx has been up and down. The network has now been down since Friday - the status checker advised a 16-hour resolution time but we are now many days down the line. This k...
Hello, everyone, It's very rare for me to use the EE site and I would be very grateful for some essential information. (For your information, the IMO Q2 Plus (4G) I bought last year is so difficult to understand with its inadequate instructions that ...
I find it unbelievable that in order to resolve an issue there is no e-mail that can be found anywhere in this website.Also the telephone line is non existent - i:e: with queues ranging in the one hour wait? Are you serious?But hey this BT, I found o...
Think this might be thr best section for this question. I am up in the North East of Scotland traveled down from the North yesterday and in the main the signal is good. Parked up for the night and on arrival had good 3 bars 4g signal. But then it slo...
The past few weeks I found the signal in SR5 to be week, rarely getting 5G
My postcode is xxxx xxx and I have zero signal it was intermittent yesterday too. I have checked the signal checker and says all fine. Not great service from this network when I need my phone for work. [Mod edit: Please do not post personal informa...
Hi I am new to EE and the new 5g sim card is giving me problems. Downstairs the phone signal is very weak and the data is just as bad. I have to travel upstairs to get a better phone and data signal What can I do?It is a new 2 yr contract and not su...
Is the mobile data down again?
Hi, since about 4 days, I have stopped receiving text messages. I cleared cache memory, restarted my phone, but still the problem persist. What else can I do?
Phone was working fine last night, today i can send txt messages and everyone receives them, but i can only receive messages from people on ee, anyone on a diffetent network im not receiving their messages. Ive done all the troubleshooting nothing...
