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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2033 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1066 Views
  • 0 replies
  • 5 Helpful

Network problems

Why my network is down 4 seconds day. No signal or data. Whats going on. Disappointed with EE. And i checked network its ses it all good but nothing is good勞勞勞勞

JanisKID by Visitor
  • 288 Views
  • 1 replies
  • 1 Helpful

No signal

Have just been on signal checker. Apparently Ive got good signal inside and out. That has never been the case . But infortunately for a while now it s even worst. With vitally not signal inside and very little out .I have always been with EE.

TinaD6 by Visitor
  • 291 Views
  • 1 replies
  • 0 Helpful

Wi-Fi calling

EE told me to turn off my signal booster and start using Wi-Fi calling. I’ve done this but Wi-Fi calling isn’t working. I’ve enabled it on my iPhone se and my broadband is working fine. I have no speed issues at all with my router. I’ve tried everyth...

Young7 by Explorer
  • 1741 Views
  • 30 replies
  • 15 Helpful

5G roadmap

Does anyone have sight of the rollout roadmap? I’m in SO50 and have had an iPhone 13 Pro for a while now but no ability to use 5G unless I venture out to surrounding towns/cities.   

remking by Valued Contributor
  • 352 Views
  • 1 replies
  • 0 Helpful

Resolved! No longer able to make WiFi Calls

No longer able to make WiFi calls from smartphone, phone is in safe mode. - Am connected from a broadband connection, WiFi enable, smartphone's WiFi is enabled, flight mode is enabled, EE cellular - disabled. Tried calling 150, nothing, no connection...

354- by Star Contributor
  • 984 Views
  • 7 replies
  • 1 Helpful

cell phone no signal

I bought a cell phone on the monthly plan, the cell phone arrived with the SIM CARD too but my line is without signal I'll try to add the number it says it's insensitive

Network problem roaming in Canada

My phone has had issues staying on the network today whilst roaming in Canada. Not had this problem before and roaming often. Is this a known issue or is my SIM card faulty? I have tried other SIM cards and they are fine. 

Maple22 by Visitor
  • 307 Views
  • 1 replies
  • 0 Helpful

No network

No network since 1pm today in Edinburgh. Deeply concerning that it's taking so long to fix. However, I'm so happy that my contract with EE ends in 1 month. O2 here I come.

SX444 by Visitor
  • 323 Views
  • 1 replies
  • 0 Helpful

New Mast plans in my area

Hello all, I noticed that when I looked on mast data I saw an application for a new 4g/5g mast with ee and three. This mast was submitted in September 2020 but has been nearly 2 years. Do they take this long to make? The reason I am asking is that th...

CyberModz by Contributor
  • 2325 Views
  • 4 replies
  • 0 Helpful