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Not registered on network

Amy1100
Visitor

‎16-03-2023 07:10 PM

Hey, 

I've been an ee mobile customer for a long time. Since last night when I call it says not registered on network, and emergency calls only. But also have bars showing signal on my phone. Tried the old turn off turn on. Checked on the ee checker which shows no problems in the area. Any suggestions? 

Thanks 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎16-03-2023 08:47 PM

Do any other EE users locally have similar problems? If so, use the "report a problem" link on the status checker.

Katie_B
EE Community Support Team

‎17-03-2023 07:33 AM

Hello @Amy1100. 

Welcome to the community. 

Are you still experiencing this?

Have you been able to follow the advice from @bristolian and report this via the status checker?

Speak soon, 

Katie 🙂