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Re: Phone is no longer connected to network

Orin21
Investigator
Investigator

I’m having this same issue

5 REPLIES 5
Orin21
Investigator
Investigator

I’m having this error right now my sim isn’t receiving texts or calls and next to mobile data it just says error any solutions to fix this?

Jon_K
Former EE Employee

Hi @Orin21 

Are you in the UK?

What phone are you using?

Have you tried restarting your phone?

Jon

Katie_B
EE Community Support Team

Hello @Orin21

@Jon_K has just replied to your other post HERE

Katie 🙂

Yes UK based 

iphone 12

tried everything mate network settings reset, forced restart and sim removal plus some others 

 

Jon_K
Former EE Employee

Thanks @Orin21 

Can you try your SIM card in another phone to see if it works?

This would help to determine if the problem is with the phone or the SIM.

Jon