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Thinkware T700 connected dashcam and new EE SIM

stuartgoble
Contributor
Contributor

Hi All,

Vodafone shut down their connected SIM service last year, which ran on my dashcam, and as such, I just added a new data-only SIM to my EE account to replace it.  So far, after much struggling, I've found that I need to re-register the new SIM in the Thinkware app to get connectivity up and running again (I hope), but to do that, I need the ICCID, and I no longer have the packaging the SIM came with. The only number on the SIM is a 12 digit code, not the ICCID.

Is there any way to find out what that number is, or do I need to request a new SIM card?  I've added it to my iPhone, but it doesn't appear to display it, so no luck there.

Many thanks,

Stuart.

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @stuartgoble 

Welcome to the community.

On an iPhone, it should be listed in Settings > General > About. 

Alternatively, you could give our Customer Support team a call and they'll be able to give you the full number.

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @stuartgoble 

Welcome to the community.

On an iPhone, it should be listed in Settings > General > About. 

Alternatively, you could give our Customer Support team a call and they'll be able to give you the full number.

Chris