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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 481 Views
  • 0 replies
  • 5 Helpful

Ee

Hi, I can’t take or receive call for the past days now please can anyone help me? 

Robotic voices on calls

When my husband and I speak to other ee mobiles our voices start to sound robotic!  I have phoned tech people but they said to update our phones.  This didn't work, the tech guy said he's call back but he didn't.  I feel we are paying for a poor serv...

Re: No internet despite full 5G

i have the same issue as the original poster. Sometimes my signal is showing full 5g and i cannot connect to anything that requires internet. In central london and areas near my work where most days i have no issues. its usually when ive been connect...

Obvious Hardware Throttling

We install LTE receivers for our clients in very rural areas and have recently come across several installations using EE SIMs where the download speed is not matching the signal strength. The speedtests at the router wired are peaking up to 40Mbps f...

Ha30bu

Hello, my SIM card has not worked for about 3 weeks and my English is very bad and I don't know what to do to restart it. Because I only have an ID card and no passport, I still can't get help from the ee store 

Mast on small holding

Hello, We have an 11 acre small holding near Hailsham, East Sussex. Our rural area has very poor mobile reception. Looking at the options for renting land for a tower. Is this something EE would be interested in?

AdeC by Visitor
  • 322 Views
  • 2 replies
  • 1 Helpful