Weak signal

rowleyanne07
Investigator
Investigator

Iam constantly getting droped calls it's so frustrating calls doesn't connect ive always experienced this issue with EE it's not the world best network iam not on my own suffering with a weak signal 

7 REPLIES 7
rowleyanne07
Investigator
Investigator

iam constantly getting droped calls I've had this problem before no signal or sound its not the world best network it's not just me suffering so iam not my own 

Northerner
EE Community Star
EE Community Star

Hi @rowleyanne07 

Have you checked your local network for issues? 

https://ee.co.uk/help/service-status

  • Does this issue only occur in one area.
  • What device do you have.
  • Are you on EE PAYG or pay monthly contract.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
rowleyanne07
Investigator
Investigator

EE proved a service that as said its the best network on 10 years but I seem to find iam still experiencing dropped calls more often jam not no my own my friend made 7 calls but unfortunately my phone never picked up the calls 

rowleyanne07
Investigator
Investigator

ee proved a service that has said the best network for 10 years why is it iam still experiencing dropped calls its seem iam not on my own it's doesn't even drop of for a few minutes doesn't connect my friend my 7 calls but it didn't even ring so were does this leve me

rowleyanne07
Investigator
Investigator

iam using android a mobile phone sound have a good mobile coverage weather in the home or outside dropped calls are not uncommon sometimes iam getting cut off mid call 

Katie_B
EE Community Support Team

Hello @rowleyanne07

Welcome to the community. 

Please could you confirm if any known issues show in your area? you can check this by using the Status Checker

Katie

bristolian
EE Community Star
EE Community Star

Are you having call problems when coverage is displayed? Or is it that your phone is losing coverage?

Is this in one specific location, or more general?