The EE Community

Can I Open The Box??

My new EE router has arrived but install is not till next week when an Openreach Engineer is coming.Can I open the box and have a play with the router os is this a No-No??

Tnt sport and chromecast

i cannot stream on Chromecast as described below Can anybody suggest solution?

URGENT!!! Complaint: EE Misinformation Leading to Overbilling

Dear EE Team, I am writing to formally escalate my complaint, which I have already submitted 3 times via complaints section with no response. This matter is extremely frustrating and unacceptable. On 28th February 2025, before leaving the UK, I spoke...

EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13.  I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised!  Any ideas?

How can I access my old bill(last month)

I need to access my old bill. How can I access last month bill. EE app is not user friendly in this issue

Can someone from ee call me please

Can i use a second super-compact 4G WiFi as a booster in my home?

I have mobile broadband with a super-compact 4G WiFi thing (this one https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/4g-wifi-details)For (long, boring) reasons, I have ended up with two of them. Can I use the second one as a booster? ...

Where is my TV

I ordered a TV on Saturday 24th, received a confirmation, received a dispatch note on Monday 26th stating delivery in next 48 hours.3 days later, nothing, no TV or emails or anything?

EE App Not Working on Iphone

I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...