29-02-2024 05:07 PM
Can I ask why my iPhone 13 with 5G connectivity does not work. I have to wait for my 4G to be able to use it. 5G is meant to be better connectivity than 4G so why do I have to wait when I have 3 bars of service with my 5G?
Solved! See the answer below or view the solution in context.
05-08-2024 09:44 AM
I have a pay monthly contract and shows for outdoors only with only 4G
29-02-2024 05:11 PM
Can you explain how your connectivity is not working? Do you only have this problem in a specific location?
29-02-2024 06:10 PM
@agribble Do you have 5G set to alway on or Auto on the device?
5G Auto uses 5G only when needed for performance while optimising battery life.
5G On uses 5G whenever it is available, even when it may reduce battery life or performance.
5G may impact battery life and reliability of some voice calls and data.
07-07-2024 07:44 PM
@Chris_B How do I turn my 5g between auto/always on? Thanks in advance
07-07-2024 09:30 PM - edited 07-07-2024 09:32 PM
@lealee134 go to settings>mobile data>select your sim/esim>voice and data.
This is for an iPhone on an Android device it will be different.
04-08-2024 11:01 PM
5G on I have it set to
05-08-2024 09:14 AM
Hi there @agribble
Thanks for coming back to the community.
Does the Coverage Checker show 5G coverage available in the area?
Do you have a pay monthly account?
Leanne 🙂
05-08-2024 09:44 AM
I have a pay monthly contract and shows for outdoors only with only 4G
05-08-2024 09:56 AM