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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3741 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3001 Views
  • 0 replies
  • 5 Helpful

No Service

Still No Service in PH7 4EF area, yet  EE says the area has good coverage, if still a problem EE helpfully suggests calling 150, how I do this with no service EE is less helpful. What a shambolic company.

sim 2 not allowed samsung galaxy 8

I have a Samsung Galaxy 8. Sim 1 is EE and another country sim is in slot 2. EE is set as default for calls, texts and data. Both sims were working fine for 5 years. Several days ago sim2 stopped working. And it isn't recognised anymore.   What do yo...

elenatoo by Valued Contributor
  • 1346 Views
  • 14 replies
  • 0 Helpful

Resolved! Poor service

Struggling, been using the EE location checker, according to EE I have 4G and 4 bars of signal, I have zero!  it’s been like this for weeks at home, raised calls but no change. Next steps? 

MikeK4 by Explorer
  • 445 Views
  • 1 replies
  • 0 Helpful

Re: Atrocious Call Quality

Hi, I switched from Vodafone to EE around 3 years ago as i knew it was and I must stress was the best Network and like you in the last 6 months the service for voice calls has deteriorated to the point that I will be leaving EE to.I'm not sure what's...

No Network/Service B17

EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area (B17). Can’t make calls, access Internet.  This is ridiculous Think I may start look at other providers. 

Suki781 by Investigator
  • 391 Views
  • 4 replies
  • 0 Helpful