Incoming calls

Wb2021
Visitor

I am unable to receive calls from all networks including EE - what is going on? Tried to call customer service tech support which had a voicemail left only stating calls from Vodafone networks unable  to come through then cuts off. I have been awaiting an important call all day and now understand why I was not receiving anything. I do not think it is acceptable to have this as a resolution/ reassurance to customers extremely disappointed and frustrated. Can someone please tell me what is going on

79 REPLIES 79

Hi, I’m all of a sudden unable to make or receive calls- not sure what to do? 

thanks

Nic

I can’t make calls or receive them what is going on!!!!

I can't make/receive calls to my parents, who are on Vodafone.  But I can call my m8 whos on a different network (Cant remember which).  Dialling 150 also works.

Either way I dont think you are alone, more fantastic **** ups from EE, not giving us the service we are paying for.

Same issue!!!! 

I can't make or receive a call 

James_B
EE Community Manager
EE Community Manager

Good Afternoon,

We're aware that some of our mobile customers are having call issues with Vodafone numbers. We're working quickly to resolve this and we're very sorry for any inconvenience caused. Calls to other networks, mobile data and text messages are not affected.  

James

Same issue. Some calls will go out, some wont. Very fustrating.

I am also affected by this. 
worth putting the specific Vodafone issue on the service page rather than a very generic one

sonnyharrison
Visitor

I am unable to call anyone… it just disappears, even if they are not on a vodaphone number. Can anyone help