Mobile Network discussions

Coverage in Thurston

Updated: 11 July 2023 Over the past week, our engineers have completed installing the mast onto the network, and the mast is now on-air restoring full coverage to Thurston. We will continue to monitor performance in the area. Update: 08 June 2023 Ov...

Mvno

Hi allFor the last mth I have had network and data issues. 4g (lte) doing nothing, internet not loading, calls not getting through yet full signal. Customer services have processed to level 2 but no fix yet.Interestingly my partner and daughter both...

No service

xxxxxxx in xxxxxx not had a service for 4 days no contact from you providers [Mod edit: Please do not post personal information on the public board. Thanks!]

Resolved! No mobile signal xxxxxx in xxxxxxxx

It's not just my mobile that doesn't have a signal in this area other friends are the same. [Mod edit: Please do not post personal information on the public board. Thanks!]

Lack of network

I have called your customer care countless times to lay my complaint… firstly I am new to the UK and when I went to your store to get a contract your agent kind of manipulated to sign a 31 pound a month contract for 2 years… I actually don’t mind sig...

No signal

I live close to Glastonbury, went there last week to have a walk around, parked in small open car park and the only way I could pay for the car park was by ringing my daughter who was working from home, to login to paytopark and do it for me, someone...

No EE service in Harrogate

Any news on why I’ve had sporadic / nil coverage for last 3 days? Yet the EE coverage checker says I should have full 4G service

Can’t get service at all

I got a new contract for my iPhone 14 and I got a new sim and put it in and it didn’t give me service tried everything possible to sort it got service lasted 5 days and now I can’t get it back been a full 24hours without service don’t receive message...

Mobile internet a shambles today

Mobile internet speed sitting below 1MBPS sometimes spiking up to 10MBPS and disconnecting completely every 5 minutes or so, has been the case for the past 3 hours. Done the usual restart nonsense, definitely a network problem, might not be noticeabl...

Cannot make or receive calls

Hello, I cannot receive or make calls. I have upgraded from sim only contract to Samsung A53, data is fine but no calling at all including 150.unable to contact EE via another number on my account and chat service is unavailable! Thanks.If anyone cou...

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