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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1498 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 674 Views
  • 0 replies
  • 5 Helpful

It's never EE's fault!

About 3 years ago we decide to buy a static caravan in a rural area. I am in the IT profession for my sins so when w ebought it I bought a data sim of all the main mobile suppliers and hooke dthem up to me Archer MR600 router that was connected to a ...

archercj by Established Contributor
  • 661 Views
  • 7 replies
  • 2 Helpful

Resolved! Samsung A90 5G... never had 5g signal

Hi,I'm on EE with a Samsung A90 5G phone, yet in 2 years I've never once had a 5G signal. I live in a supposed good 5g reception area.My phone settings should be set up for it (Network mode set to 5g/4g/3g). Do I need a special 5g SIM? Or something e...

Cocat2517 by Contributor
  • 470 Views
  • 3 replies
  • 2 Helpful

No data only wifi when at home

Anyone seem to know the problem I’m having? I have wifi at home.. soon as I leave the house I get zero data, no notifications from messages or WhatsApp, no social media sites…soon as I get home my phone goes mad! the places I go to has signal for EE ...

Gemk80 by Explorer
  • 724 Views
  • 5 replies
  • 1 Helpful

Re: Chat

Afternoon Chris,  Is there a problem with EE network phone signal, myself and my friend have got EE network but we havent go any signal and we are in a popular area. Your feed back would be great.  Kind regards,  Scott

Dono1990 by Visitor
  • 327 Views
  • 2 replies
  • 0 Helpful

Install an EE mast

HelloWe have bad reception at our visitor attraction and would be interested to hear about the process on installing a new antenna. Many thanks 

Data issues.

Hi,I'm not sure if this is a sim issue or a data issue or something else. Basically my daughters phone connects to WiFi when we are at home, but once we leave the house she gets no Internet and can't make/receive calls etc but I've checked settings a...

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ZoeA89 by Investigator
  • 331 Views
  • 1 replies
  • 0 Helpful

Re: My phone keep cutting off during a call

My friend is on EE and his signal is so awful at the moment that I'm researching this for him.He moves around a lot but wherever he is, the phone just keeps cutting off or becomes distorted.He has been to the EE shop, they have reset the network sett...

SharonW67 by Investigator
  • 1074 Views
  • 5 replies
  • 0 Helpful