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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 257 Views
  • 0 replies
  • 5 Helpful

5G Planned Rollout?

Is there any way to find out where/when EE plan to upgrade an area with 5G? My phone sometimes tells me I have 5G but according to the website 5G isn't available in my area yet. Is my phone just borked? Or is the signal just too weak? I have a 4G rou...

Robbing network customers without knowing them

I was expecting a call from the EE. I have been told that a call will be made from EE yesterday. No call yet at all. I feel like I’m being cheated by the service provider as I had raised a valid & urgent complaint about the services they provide in m...

Very poor signal

Past month my phone calls and mobile 5g data have been dipping in and out of service. The last 6 days have been worse, not receiving or unable to make calls constantly and when I manage to get through can't hear conversation as service trying to reco...

Re: terrible signal in Mayfair London

I work near Bond Street station on Oxford Street and the signal is absolutely terrible on EE there even though it says I have 4 or 5g and full bars. It feels like there is a network jam or too many people on the network in that area. If you walk a fe...

Lydia221 by Visitor
  • 432 Views
  • 1 replies
  • 0 Helpful

Coverage in Thurston

Updated: 11 July 2023 Over the past week, our engineers have completed installing the mast onto the network, and the mast is now on-air restoring full coverage to Thurston. We will continue to monitor performance in the area. Update: 08 June 2023 Ov...

Leanne_T by EE Community Support Team
  • 2690 Views
  • 25 replies
  • 4 Helpful