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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 7341 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 11114 Views
  • 0 replies
  • 6 Helpful

Promises Promises

Just received an email from EE trying to delight me by stating, and I quote 'We've got some big news'.What could be this big news?Reading the email I thought it might be the fact that my mobile signal might not drop all the time when making a phone c...

Surly71 by Investigator
  • 929 Views
  • 6 replies
  • 2 Helpful

No Service

I have not had any service from my home for at least 5 days now.  I went to the EE shop who told me that they had routed me through the Internet but this didn't work when I tried to use it at home.I gather it is a problem with a mobile mast but this ...

JudyP1 by Visitor
  • 427 Views
  • 2 replies
  • 0 Helpful

Resolved! WiFi calls/issues when no signal

Hi this is seriously doing my head in.At my work I have no mobile signal. I have a new S23 Ultra and the WiFi calling is not working at all. I tried everything, resets etc and even called EE tech support. The phone rings for the caller but my phone d...

Jannen by Established Contributor
  • 2663 Views
  • 14 replies
  • 5 Helpful

Old sim new phone

Hi. So I’m currently paying for a sim only contract through EE which has worked perfectly fine in my previous phone. I bought a new phone directly through apple. (iPhone 15 pro). Put my sim in and have no service. I’ve tried resetting the network set...

iPhone 5 constantly displaying “No Service”

Hi. I recently transferred my EE SIM from an iPhone SE to an iPhone 5, expecting it to work smoothly since the 5 supports 4G. Instead, it constantly displays “No Service” (not “No SIM”) and won’t let me receive texts or calls. Anybody know what’s cau...

zenmog by Investigator
  • 1880 Views
  • 9 replies
  • 0 Helpful