Network issue

Nut83 · ‎01-04-2024

My Network shows full, but is not accessible, I need to re connect my device to WIFI.
Poor connection , very disappointed

Northerner · ‎01-04-2024

Hi @Nut83

Have you tried restarting your device.
Are you on EE PAYG or pay monthly contract.

Have you checked your network for local issues:

https://ee.co.uk/help/mobile/fix-problem/ee-mobile-signal-problems

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎01-04-2024

What do you mean by "not accessible"? Are you having problems with calls, texts or mobile data? Does your phone show a VoLTE/4G-calling connection?

Is this a recent problem or location-specific?