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Network issue

Nut83
Visitor

‎01-04-2024 07:58 AM

My Network shows full, but is not accessible, I need to re connect my device to WIFI. 
Poor connection , very disappointed 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎01-04-2024 10:34 AM

Hi @Nut83 

  • Have you tried restarting your device.
  • Are you on EE PAYG or pay monthly contract.

Have you checked your network for local issues:

https://ee.co.uk/help/mobile/fix-problem/ee-mobile-signal-problems

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
bristolian
Legend
Legend

‎01-04-2024 10:35 AM

What do you mean by "not accessible"? Are you having problems with calls, texts or mobile data? Does your phone show a VoLTE/4G-calling connection?

Is this a recent problem or location-specific?

0 Helpful