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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6779 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 9041 Views
  • 0 replies
  • 6 Helpful

Resolved! No Service !!!

Loss of service for days at a time recently ( I live in wokingham) So can't contact 150. To ring on a landline could cost the earth. Doesn't seem to be a way of contacting by e-mail, chatbox etc. Very frustrating and getting nowhere !!  

frankbof by Investigator
  • 962 Views
  • 9 replies
  • 4 Helpful

Resolved! Temporary Mobile Network Boosters

I am involved in organising a local agricultural show. We’ve always struggled with poor cellular reception and 4G/5G on show days. Which is no surprise when you put 30k people in a field in rural Dorset! I saw EE’s press release about them providing ...

Resolved! Confused about 3G switch off

I have an old Doro "dumb" mobile, I've had it for at least 10 years but can't remember the model number. It does everything I want to do: send and receive texts, make and receive phone calls, take occasional photos, listen to FM Radio. It is definite...

TrekVal by Contributor
  • 6075 Views
  • 6 replies
  • 3 Helpful

wifi dialling

I have a Samsung S10 with dual SIM. EE SIM is primary and set to default for calls, messages and data with a Vodafone PAYG SIM as secondary.Problem is there are times when the EE SIM will not do Wi-Fi dialling even though this is set by default for b...

dongorgan by Investigator
  • 956 Views
  • 12 replies
  • 3 Helpful

No service

I have had no service for 10 days in the Newton Flotman area. I just got my iPhone 15 pro max and all it says is no service. What the hell is going on? I have several items with EE and I’m just going to cancel at this point. 

Charny1 by Visitor
  • 351 Views
  • 1 replies
  • 1 Helpful

No signal

Hi! I'm currently in Switzerland and facing signal issues. I've already tried manually selecting networks, as well as turning my phone off and on, disabling and enabling cellular data and roaming, but the problem persists. Thanks in advance,

Lena19 by Explorer
  • 647 Views
  • 6 replies
  • 5 Helpful