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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2552 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1657 Views
  • 0 replies
  • 5 Helpful

Full 4G, but cannot make calls

Having a weird situation crop up a lot. I was in a rural area, with full 4G coverage. Getting around 80mbps down and 40mbps up. Data worked flawlessly. However, I was unable to make or receive calls at all. Whenever I tried, my phone would flip to no...

jgray2023 by Investigator
  • 6892 Views
  • 6 replies
  • 1 Helpful

Resolved! EE Service Poor in Sand Bay.

Getting 1456 ping and 1.4mb download.With both my wireless router and phone contract.So a massive issue with the EE throughout on the tower.Been like this since midday.Any update on Tower issues please?

Poor signal but app says it’s great

 App says I should have a great 5 bar signal. Without my Wi-Fi the phone is useless poor signal and no mobile data. That’s the local area as well. We are not that far from an ee mast but it’s probably for 5g users. Since 5g has been available my si...

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smeg153 by Contributor
  • 1087 Views
  • 17 replies
  • 1 Helpful

No network again with ee

Once again, I have no registered network with ee. 3 days last week and again today.I have a very ill father and I need to use my phone.. I'm paying for a service that doesn't work anymore!!

moosh by Visitor
  • 514 Views
  • 2 replies
  • 1 Helpful

signal

Hi,On Monday 25/07/2023 and today 27/07/2023 i cannot receive or make any phone calls and cannot use my mobile data.can someone tell me please why I'm paying for a service I repetitively cannot use, thank youMadalina 

My place updates

Hi how do I turn off my place updates. It’s such an old action that I’m not sure if it pertains to my mobile or EE Broadband which I no longer have 

BERN1964 by Investigator
  • 2528 Views
  • 8 replies
  • 3 Helpful

Getting a Mast erected in our village

Hi,I live in the village of Stanley in Perthshire Scotland. For years it has been a quiet subburb of Perth. The village is now expanding with an estimated 5 housing developments amounting to approx 480 - 500 new family homes.For a number of years we ...