Re: Network Issues

honey007
Explorer

I have same problem, I also get lost of missed calls as phone does not even ring. When renewed with BT I also got taken in,, never had any problems on 02 now mobile is useless with a 24 month contract

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @honey007 

Thanks for coming here. 

Does this happen in all areas? 

Can you make calls and send texts? 

Leanne.

Calls do not even make it, let alone drop out, no ringing
next think i know is a message saying missed call
James_B
EE Community Manager
EE Community Manager

Hi @honey007,

Are you only experiencing this problem in one particular location?

Is WiFi Calling turned on in your phone's settings?

James

Yes wifi calling is turned on
I have this all over my house, sometimes it rings others it does not
And very bad reception at times and others fine
James_B
EE Community Manager
EE Community Manager

Hi @honey007,

Does your phone's status bar show you're successfully connected to WiFi Calling when you're at home?

James